I'm running BootROM 4.3.0.0246 (which is Rev. B) and SIP 3.2.1.0054. Do I need to roll back the BootROM to 4.2.2?

I tried loading 4.2.2 into sipX-config (Devices >> Device files) and rebooting the phones, but the same BootROM (4.3.0) is still coming up when I go to the phone's status page. What's the correct way to roll back the firmware?

By the way, when you say "firmware" are you referring to the sip.ld application or the BootROM?
Thanks,

Tim Ingalls
Shared Communications, Inc.
801-618-2102 Office



Tony Graziano wrote:
Most importantly, there are issues of certain versions of polycom firmware. What are the phones running?

On Mon, Jan 17, 2011 at 7:20 PM, Tim Ingalls <[email protected]> wrote:
Hi. I'm not sure why, when I play back voicemail messages, the IVR voice
stutters. It sounds like it is stuttering at the beginning of each
phrase. It sounds like really bad jitter/latency. The actual voice
message sounds just fine. It's just the IVR voice that is the problem.

Playback is on a Polycom IP 670 and a Polycom IP 450 using the default
g.722 codec. I'm running sipXecs 4.2.1 on a Pentium 4 running a 3.0 GHz
single-core processor and 2GB of DRAM. My install is based on the latest
4.2.1 ISO. I have plenty of free RAM and am not using the swap memory.
I'm running Asterisk on a box that has less horsepower and I have no
such problems.

Here's the performance output from the top command:

top - 17:09:43 up 22 days, 20:02,  1 user,  load average: 0.07, 0.07, 0.02
Tasks: 130 total,   1 running, 128 sleeping,   0 stopped,   1 zombie
Cpu(s):  0.2%us,  0.2%sy,  0.0%ni, 99.7%id,  0.0%wa,  0.0%hi,  0.0%si,
0.0%st
Mem:   2067248k total,  1896720k used,   170528k free,   302592k buffers
Swap:  6289436k total,        0k used,  6289436k free,   692344k cached

While checking VM or leaving a VM message, the CPU never appears to go
over 1% to 5% usage.

Does anyone have any ideas on how to fix this?

--
Thanks,

Tim Ingalls
Shared Communications, Inc.
801-618-2102 Office


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--
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: [email protected]
Fax: 434.326.5325

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected]

Helpdesk Contract Customers:
http://support.myitdepartment.net

Blog:

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