There is a one right way, and multiple wrong ways to upgrade bootrom/firmware in sipxecs.
When you upload polycom firmware or bootrom, it should still be zipped, and uploaded using the "polycom files" dropdown box" Are you using lldp for phone discovery or SLA? If not, firmware 3.1.3RevC s safest to use (IMO). On Mon, Jan 17, 2011 at 11:24 PM, Tim Ingalls <[email protected]> wrote: > I'm running BootROM 4.3.0.0246 (which is Rev. B) and SIP 3.2.1.0054. Do I > need to roll back the BootROM to 4.2.2? > > I tried loading 4.2.2 into sipX-config (Devices >> Device files) and > rebooting the phones, but the same BootROM (4.3.0) is still coming up when I > go to the phone's status page. What's the correct way to roll back the > firmware? > > By the way, when you say "firmware" are you referring to the sip.ld > application or the BootROM? > > Thanks, > > Tim Ingalls > Shared Communications, Inc. > 801-618-2102 Office > > > > > Tony Graziano wrote: > > Most importantly, there are issues of certain versions of polycom firmware. > What are the phones running? > > On Mon, Jan 17, 2011 at 7:20 PM, Tim Ingalls <[email protected]> wrote: > >> Hi. I'm not sure why, when I play back voicemail messages, the IVR voice >> stutters. It sounds like it is stuttering at the beginning of each >> phrase. It sounds like really bad jitter/latency. The actual voice >> message sounds just fine. It's just the IVR voice that is the problem. >> >> Playback is on a Polycom IP 670 and a Polycom IP 450 using the default >> g.722 codec. I'm running sipXecs 4.2.1 on a Pentium 4 running a 3.0 GHz >> single-core processor and 2GB of DRAM. My install is based on the latest >> 4.2.1 ISO. I have plenty of free RAM and am not using the swap memory. >> I'm running Asterisk on a box that has less horsepower and I have no >> such problems. >> >> Here's the performance output from the top command: >> >> top - 17:09:43 up 22 days, 20:02, 1 user, load average: 0.07, 0.07, 0.02 >> Tasks: 130 total, 1 running, 128 sleeping, 0 stopped, 1 zombie >> Cpu(s): 0.2%us, 0.2%sy, 0.0%ni, 99.7%id, 0.0%wa, 0.0%hi, 0.0%si, >> 0.0%st >> Mem: 2067248k total, 1896720k used, 170528k free, 302592k buffers >> Swap: 6289436k total, 0k used, 6289436k free, 692344k cached >> >> While checking VM or leaving a VM message, the CPU never appears to go >> over 1% to 5% usage. >> >> Does anyone have any ideas on how to fix this? >> >> -- >> Thanks, >> >> Tim Ingalls >> Shared Communications, Inc. >> 801-618-2102 Office >> >> >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: [email protected] > Fax: 434.326.5325 > > Email: [email protected] > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: [email protected] > > Helpdesk Contract Customers: > http://support.myitdepartment.net > > Blog: > http://blog.myitdepartment.net > > Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.326.5325 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Contract Customers: http://support.myitdepartment.net <http://support.myitdepartment.net>Blog: http://blog.myitdepartment.net Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
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