There are two Advanced settings on the Grandstream that can affect attended
transfers.  The first is Enable Call Features.  It must be set to Yes.  The
second is Disable Call-Waiting.  It has been some time since I have worked
with the phone, but I believe that option needs to be set to No. 

 

I would check those two settings to see if they resolve the problem..

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Laurie Nason
Sent: Tuesday, April 05, 2011 7:13 AM
To: [email protected]
Subject: Re: [sipx-users] Grandstream GXP2000 Attended Transfer

 

 

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--Of course all assumptions would be unnecessary if we only
have SIP
--traces to look at. I'll be glad to look at them.

Great! how do i go about getting the sip traces for you?
Sorry I don't know how to - but am new to the whole IPPBX
stuff and trying to understand / work out where everything
is.

And for Michael - the only options I can see for invite are
-
1 Semi-attended Transfer Mode:     RFC5589  or     Send REFER
with early dialog
2 Force INVITE:    No       Yes (Always refresh with INVITE
instead of UPDATE)
3 Check SIP User ID for incoming INVITE:           No       Yes
4 Refer-To Use Target Contact:     No       Yes (not sure of
that one)

And for the server i have 4.2.1 and the phones are running
Program-- 1.2.5.3    Bootloader-- 1.1.6.9

Thanks for the help guys I do appreciate it!

Laurie
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