You might also try changing to a different point of presence if you have
another one close (try pinging a few of them).  New York works well for us
and we have another account registered on Chicago.

Mike

On Mon, Apr 18, 2011 at 9:13 AM, Tim Byng <[email protected]> wrote:

> On Sat, Apr 16, 2011 at 11:24 AM, Michael Picher wrote:
>
>> Where's voip.ms on this?  Have they captured traffic or have you sent
>> them a pcap of this happening?  (they most likely won't be able to deal with
>> an xml trace).
>>
>> I took a quick look at the trace and they definitely seem to be sending
>> you the BYE message.  You'd think they should be able to tell you why.
>>
>
> They captured a trace with a dropped call on their end on April 7th. I've
> gotten a few updates that they're still "looking into it". I have no idea
> why it's taking so long.
>
>
>>
>> btw, pfsense is a very good firewall product, don't feel like you've
>> wasted any time.  there were times with Cisco ASA's I wish they did what I
>> wanted to do too... all products have their nuances.
>>
>
> Good point. You're absolutely right about all products having their
> nuances. I was really frustrated the other day and can see things a little
> more clearly today. BTW, I'm not using pfSense at this moment, as the box
> started freezing on Friday and I had to take it offline. It's an older box,
> so it's possible (and likely) that it's a hardware issue. I'll probably get
> back to pfSense again in the future (with a better machine to run it on).
>
> At this point I'm going to concentrate on voip.ms and not on so much on my
> firewall. I've been using sipXecs and voip.ms for almost two years now,
> and up until a few weeks ago I only had a couple of dropped calls. What I
> need to do is to figure out what happened a few weeks ago that caused calls
> to start being dropped so frequently. I didn't change anything on my end
> when this started happening (I switched to pfSense afterwards to see if it
> would help, which it didn't). The last changes I made were in early February
> when I applied a firmware update on my router. However, the dropped call
> issue didn't start happening until about a month and a half after this, and
> the problem continued after switching to pfSense, so I don't think that it's
> related.
>
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>



-- 
There are 10 kinds of people in this world, those who understand binary and
those who don't.

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