Call forwarding via UI and call transfer via AA are very much
different. The first one is a mere parallel fork while the second one
is a REFER. You can send me a wireshark capture offlist and I'll see if
we could tell what went wrong from that.
On 05/05/2011 05:46 AM, Mike Haun wrote:
Thanks Tony. That sure seems to fit the bill alright, but what I
can't figure out is that in both scenarios, the calls are
outbound because of the result of the call forwarding on the
extension. Both are outbound from the same extension, but both have
very different outcomes. I'm just not getting it?
On Wed, May 4, 2011 at 3:05 PM, Tony Graziano
<[email protected] <mailto:[email protected]>>
wrote:
the call is not being sent to port 5080 by the new itsp...
On Wed, May 4, 2011 at 2:09 PM, Mike Haun <[email protected]
<mailto:[email protected]>> wrote:
> I have Sipx 4.2.1 running for a client and they've been very
happy for about
> a year.
> I just switched sip providers from A to B. The only thing I had
to change
> in my sipx configs was the IP address of of the SIP Trunk gateway.
>
> Here's the odd thing:
>
> Test 1
> A call comes in and finds it's path in a dial plan which is a
custom type DP
> that has an extension number (6302) in the "Resulting Call"
field. Ext
> 6302 does not have a phone but it's Call Forwarding parameters
are set to
> ring first for 1 second, then if no response forward to <an outside
> number>. It forwards the call just fine, but there is NO AUDIO
in either
> direction!
>
> Test 2
> Now, another call comes in and it's dial plan sends it to an
AutoAttendent
> and since the caller knows the extension number they dial 6302
which sends
> the call to extension 6302 which forwards to <an outside number>
as in Test
> 1, but using this method it is a crystal clear connection with
both way
> audio!
>
> I've looked everywhere within Sipx configs to see if I had two
places where
> the IP address needed changed, but I only found the one place at
Devices ->
> Gateways -> Sip Trunk Gateway -> Address.
>
> I cannot figure this out and am hoping you will provide me with some
> guidance.
>
> Thank you.
>
> _
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