Right, it doesn't work if your outside this SIP server however it resolves to the last "at same time user" when our HQ users call in. They are bringing it up as a concern because while they think they're calling the Hunt Group (and they are) it registers as if they're just calling that one person.
Aaron Pursell, Sr. Network Systems Administrator Easter Seals - Goodwill, Northern Rocky Mountain 4400 Central Ave Great Falls, Montana 59405 (406) 771-3721 [email protected] >>> Tony Graziano <[email protected]> 5/10/2011 10:07 AM >>> While that might be a new "undocumented feature" (it won't typically flow upstream to a ITSP or PSTN trunk so you know), I would think the preferred behavior would be to display the name of the hunt group on an internal sip call. This sounds like a JIRA-Feature enhancement to me though, because the line itself (3737) is not registered, and the proxy will need to inject the "ITHelpDesk" name into the "To:"... or simply just use "3737" with no name... On Tue, May 10, 2011 at 11:59 AM, Aaron Pursell <[email protected]> wrote: Hey all, Subject doesn't tell much but we see when you call into our Help Desk hunt group shows the last person on the list with "At the same time" as who your calling (red circle on screen shot). So when you dial 3737, there is 1 - Initial Call, 2 - At the same time and then 2 - if no response numbers and they are in that order. I have attached a screen shot of the hunt group, however we did not experience this on 4.0.4 just the newly release 4.4.0. The main problem is when people call dialing 3737, they're thrown off because it says their calling one specific person by name. Any suggestions? Do I have something setup wrong? Aaron Pursell, Sr. Network Systems Administrator Easter Seals - Goodwill, Northern Rocky Mountain 4400 Central Ave Great Falls, Montana 59405 (406) 771-3721 ( tel:%28406%29%20771-3721 ) [email protected] _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.326.5325 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Contract Customers: http://support.myitdepartment.net ( http://support.myitdepartment.net )Blog: http://blog.myitdepartment.net Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
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