On 5/20/2011 1:25 PM, Matt White wrote:
>>> "Matthew Kitchin (public/usenet)" 05/20/11 2:06 PM >>>
>As polite a bump request as possible to convey in an email :)
>This is continuing to happen today. Verizon is looking at their end, and not seeing anything so far. Is there anyone that can >help me decipher what this this means, I would be extremely appreciative.

This looks like the dreaded 482 loop issue with Polycom firmware 3.2.3 but your trace shows version 3.2.5

Maybe this is a regression in the polycom firmware.

But this bug affect remote workers where latency caused multiple invites and the polycom didn't like it.

And I can see in your trace that sipx is not getting the response quick enough. He sends multiple invites to the phone before he gets the response back.

So it does look like your having latency issues and the 3.2.3 bug is back in 3.2.5
Thank you for the quick response.
They are running 3.2.5. I don't have the captures to show it, but the exact same thing was happening when the phones were on 3.2.4. I'm not sure if that is relevant or not. I am not experiencing this at any other sites. I am forwarding from a phantom extension to another handset at this site. Would this bug/issue be more likely to occur with this forward in place? I am not doing this type of forward at any other sites. I am definitely familiar with the 3.2.3 bug. We experienced that immediately upon testing that firmware.
What would you recommend I try? Thank you again for the quick response.

-M



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