On Sat, May 21, 2011 at 12:39 PM, Irena Dolovčak <[email protected]>wrote:
> Hi guys, > > I have a problem with the ACD. I'm trying to configure a simple queue for > one number with one or two agents. I tried to configure it with ACD and > openACD but it didn't work in neither way running on 4.4.0. > With both, ACD and openACD i can make the line ring but the agent want > ring. I'm not sure why. With ACD i signed in the agent with *88 and with > aopenACD i signed in via web. > I followed the instructions on wiki. > Login into the OpenACD user interface and try 'File / Ring test' option. > > In the logs with openACD I can see the phone was contacted but he didn't > ring at all. Which is strange. > (the agent address is 10.160.250.156) > > Does anybody have an idea what did I do wrong? > > Here are the merged logs. > > Thanks. > > Regards, > -- > Irena Dolovčak > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ >
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