Hi Irena,
Whether you make the agent Available through AgentUI? And for us the
C node [email protected]
Regards,
Kumaran T
Irena Dolovčak wrote:
> FreeSwitch is enabled,
> C node = freeswitch@sipx1
> Dial string = {ignore_early_media=true}sofia/sipx1.pristup.net/$1
> <http://sipx1.pristup.net/$1>
>
> i added the FQND as an alias for the domain but I still get the same error
> ring test failed: "-ERR DESTINATION_OUT_OF_ORDER\n"
>
> :(
>
> the agent is a grandstream 1450 with FW 1.0.1.66
>
>
> On Mon, May 23, 2011 at 7:49 PM, Laurentiu Ceausescu
> <[email protected] <mailto:[email protected]>> wrote:
>
> On Mon, May 23, 2011 at 6:29 PM, Irena Dolovčak
> <[email protected] <mailto:[email protected]>> wrote:
>
> Hi Laurentiu,
>
> thanks for your answer.. hmm i get:
>
> ring test failed: "-ERR DESTINATION_OUT_OF_ORDER\n"
>
> does anybody have an idea what could be wrong?
>
>
> Login into the OpenACD admin interface (port 9999) and check under
> 'Modules' tab if 'FreeSwitch' module is enabled and has the
> correct values for 'C node' and 'Dial string' fields.
> Please see also
> http://wiki.sipfoundry.org/display/sipXecs/OpenACD+Setup, 'OpenACD
> to FreeSWITCH SIP communication' paragraph.
> Laurentiu
>
>
>
> Regards,
>
>
> On Sat, May 21, 2011 at 11:56 AM, Laurentiu Ceausescu
> <[email protected] <mailto:[email protected]>> wrote:
>
> On Sat, May 21, 2011 at 12:39 PM, Irena Dolovčak
> <[email protected]
> <mailto:[email protected]>> wrote:
>
> Hi guys,
>
> I have a problem with the ACD. I'm trying to configure
> a simple queue for one number with one or two agents.
> I tried to configure it with ACD and openACD but it
> didn't work in neither way running on 4.4.0.
> With both, ACD and openACD i can make the line ring
> but the agent want ring. I'm not sure why. With ACD i
> signed in the agent with *88 and with aopenACD i
> signed in via web.
> I followed the instructions on wiki.
>
>
> Login into the OpenACD user interface and try 'File / Ring
> test' option.
>
>
>
> In the logs with openACD I can see the phone was
> contacted but he didn't ring at all. Which is strange.
> (the agent address is 10.160.250.156)
>
> Does anybody have an idea what did I do wrong?
>
> Here are the merged logs.
>
> Thanks.
>
> Regards,
> --
> Irena Dolovčak
>
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>
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>
>
>
>
> --
> Irena Dolovčak
>
> _______________________________________________
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> [email protected]
> <mailto:[email protected]>
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>
>
>
> _______________________________________________
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> [email protected] <mailto:[email protected]>
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>
>
>
>
> --
> Irena Dolovčak
> ------------------------------------------------------------------------
>
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