The system/domain and Internet Calling both look correct. And there is
only one single GW involved.

 

Sven

 

________________________________

From: [email protected]
[mailto:[email protected]] On Behalf Of Gerald
Drouillard
Sent: 09 June 2011 16:41
To: [email protected]
Subject: Re: [sipx-users] Incoming call does not hit dial plan.

 

On 6/9/2011 11:32 AM, Sven Evensen wrote: 

Hi 

 

We have a partner who has deployed a number of sipx servers based on a
reference build they have.

All servers are on the same MPLS network using the same SIP trunk.

 

One new deployment is having problems with incoming calls. The INVITE
looks perfectly normal, goes via

sipxBridge and sipxProxy to sipRegistrar, but I cannot see that the To:
number is stripped in the dial plan.

The call fails, one time it looped back out to the SIP trunk, one time
it failed with 407 Proxy Authentication needed

 

The dial plan looks correct, very simple and works on all the other
servers (with different DDI ranges of course).

 

Can I get a hint as to what could be causing this and which logs are
relevant. I have the three above mentioned logs

in debug plus pcap of the call.

 

Regards,

Sven

 

 

 

If the call is going back out then you should have a look at
System|Domain and make sure the IP's and domain names are there.  Also
look at System|Internet Calling.
Do you have more than one gateway to the same ITSP?



-- 
Regards
--------------------------------------
Gerald Drouillard
Technology Architect
Drouillard & Associates, Inc.
http://www.Drouillard.biz
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