It's really a matter of what the phone supports. IM and presence is linked to dialogue event support in the phone itself.
http://wiki.sipfoundry.org/pages/viewpage.action?pageId=6520862 If the softphone does not support it (or hard phone), it will not update presence on the IM client. On Fri, Jun 17, 2011 at 6:06 AM, Tjardick van der Kraan <[email protected]> wrote: > Hello, > After being away from using the project for years i have come back as > renewed interest triggered me. > First of all compliments to the developers on the project as it seems to > have come a long way with loads of great new features, so keep up the good > work guys. > Now for the issue i ran into: > I have a user created on the system with 2 polycom phones provisioned thru > the interface using this "line". > The user has IM enabled and when the user is on the phone his contacts see > the "on the phone" status nicely in the status comment. > But when i login a soft phone or use a non-provisioned phone, with the sip > password i can nicely make and receive calls, but the IM status is not > updating when using this (soft) phone. > Is there something i am not doing right? Or is the "on the phone" status > only supported on Polycom phones ? > Thanks in advanced. > Kind regards, > Tjardick > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.326.5325 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Contract Customers: http://support.myitdepartment.net Blog: http://blog.myitdepartment.net Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
