Definitely an issue, although more important to us, anyway, is the ability for the hunt group member to see why their phone is ringing. Whether it's a personal direct call, a hunt group for Sales, a failover to a hunt group for Tech Support/live answer? Just some examples. All of these "call types" would be answered differently.
Anthony C. George On Thu, Jun 30, 2011 at 4:39 PM, Aaron Pursell <[email protected]> wrote: > I guess my issue with this and I assume Anthony is, in our case, you call > the "IT HELPDESK" SIPX shows that your calling an individual, not the IT > Helpdesk. So at first a lot of our users were confused because they called > the IT Helpdesk and they thought they mis-dialed because it showed up as a > specific person in the hunt group versus the hunt group. > > > Aaron Pursell, Sr. > Network Systems Administrator > Easter Seals - Goodwill, Northern Rocky Mountain > 4400 Central Ave > Great Falls, Montana 59405 > > (406) 771-3721 > [email protected] >>>> Michael Picher <[email protected]> 6/30/2011 2:34 PM >>> > it shows the caller, not the callee... this is correct behavior > > On Thu, Jun 30, 2011 at 4:30 PM, Anthony George <[email protected]> wrote: >> >> I'm trying to setup up hunt groups on a nearly fresh install of >> sipxecs(from ISO, then yum update on stable). What I'm trying to >> figure out is if I'm missing something or what. On the display of, >> say a Polycom 650, should it show the hunt group that is being called >> on the callee's phone? >> Here's an example: >> Hunt Group "Shop" 7402 includes users 7410,7412,7414. >> If user 7415 calls 7402, shouldn't it show on (7410,7412,7414) that a >> call is coming in for "Shop" 7402? >> All I'm getting is what looks like just as if 7415 was calling each >> particular user directly. >> >> Any ideas or documentation? >> Anthony C. George >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > -- > Michael Picher > eZuce > Director of Technical Services > O.978-296-1005 X2015 > M.207-956-0262 > @mpicher <http://twitter.com/mpicher> > www.ezuce.com > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
