Why could you not assign an extension to each user - which is their primary extension number, and have DID and other aliases point to it. Have another number that the hunt group points to. Line 3 rings, its hunt group. Line 1 or 2 ring, it's a call to your extension. Pretty simple.
From: [email protected] [mailto:[email protected]] On Behalf Of Aaron Pursell Sent: Thursday, June 30, 2011 1:49 PM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Polycom, sipxecs 4.4 and called id with hunt groups I see what you mean, our issue is a little bit different then. However, that would be helpful to us also, because as we all have direct lines in, we're also members of the helpdesk group. Aaron Pursell, Sr. Network Systems Administrator Easter Seals - Goodwill, Northern Rocky Mountain 4400 Central Ave Great Falls, Montana 59405 (406) 771-3721 [email protected] >>> Anthony George <[email protected]> 6/30/2011 2:45 PM >>> Definitely an issue, although more important to us, anyway, is the ability for the hunt group member to see why their phone is ringing. Whether it's a personal direct call, a hunt group for Sales, a failover to a hunt group for Tech Support/live answer? Just some examples. All of these "call types" would be answered differently. Anthony C. George On Thu, Jun 30, 2011 at 4:39 PM, Aaron Pursell <[email protected]> wrote: > I guess my issue with this and I assume Anthony is, in our case, you call > the "IT HELPDESK" SIPX shows that your calling an individual, not the IT > Helpdesk. So at first a lot of our users were confused because they called > the IT Helpdesk and they thought they mis-dialed because it showed up as a > specific person in the hunt group versus the hunt group. > > > Aaron Pursell, Sr. > Network Systems Administrator > Easter Seals - Goodwill, Northern Rocky Mountain > 4400 Central Ave > Great Falls, Montana 59405 > > (406) 771-3721 > [email protected] >>>> Michael Picher <[email protected]> 6/30/2011 2:34 PM >>> > it shows the caller, not the callee... this is correct behavior > > On Thu, Jun 30, 2011 at 4:30 PM, Anthony George <[email protected]> wrote: >> >> I'm trying to setup up hunt groups on a nearly fresh install of >> sipxecs(from ISO, then yum update on stable). What I'm trying to >> figure out is if I'm missing something or what. On the display of, >> say a Polycom 650, should it show the hunt group that is being called >> on the callee's phone? >> Here's an example: >> Hunt Group "Shop" 7402 includes users 7410,7412,7414. >> If user 7415 calls 7402, shouldn't it show on (7410,7412,7414) that a >> call is coming in for "Shop" 7402? >> All I'm getting is what looks like just as if 7415 was calling each >> particular user directly. >> >> Any ideas or documentation? >> Anthony C. George >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > -- > Michael Picher > eZuce > Director of Technical Services > O.978-296-1005 X2015 > M.207-956-0262 > @mpicher <http://twitter.com/mpicher> > www.ezuce.com > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ _____ No virus found in this message. Checked by AVG - www.avg.com Version: 10.0.1388 / Virus Database: 1516/3735 - Release Date: 06/30/11
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