Pretty sure it needs to be set as an allowed codec under system >> servers >> <server> >> SIP Trunking >> SIP
try blanking out the codec settings and then restarting necessary services. if it works after you do that then it's a codec issue. Not sure what codec to put in that text box though... On Mon, Aug 29, 2011 at 11:18 AM, Tony Graziano < [email protected]> wrote: > ha ha voxitas. > > darn phone. > > voxitas sends to you with t .38. if you don't support t .38 on your gateway > it will not work. > > I can send and receive and by receiving both to a plain paper for paperless > fax in sipx with no problem. > > g711 will get you nowhere > On Aug 29, 2011 11:31 AM, "Tony Graziano" <[email protected]> > wrote: > > moxie pest works without a problem > > On Aug 29, 2011 11:29 AM, "Ly Tran" <[email protected]> wrote: > >> Well, Voxitas finally got our DIDs that we have set aside for faxing > > "configured" for t.38 faxing. I'm not sure what that all meant, since we > > already had the DIDs for over a year. They said they had to port it over > > from Verizon to L3. It took over a month... and yet we still can't get an > > inbound fax through. Anyone know of a faxing service that uses t.38 that > we > > can use to test faxing to ours? Unfortunately, we can't use our internal > fax > > since our ata doesn't support t.38. > >> > >> Ly Tran > >> > >> From: [email protected] [mailto: > > [email protected]] On Behalf Of Tony Graziano > >> Sent: Thursday, July 21, 2011 2:27 PM > >> To: Discussion list for users of sipXecs software > >> Subject: Re: [sipx-users] T.38 Faxing on SipX 4.4 Setup > >> > >> Eh. I depends on whether or not the ITSp guarantees inbound or outbound > > routes to t.38 for you. > >> > >> This is a discussion about itsp declarations and what they do or dont > do. > >> > >> If the itsp originates or terminates the call via a PRI in their control > > and tunrs it into t.30 at the handoff to your system, it is essentially > 100% > > t.38 and "should convert' everything in either direction if they have > good > > enough mojo. > >> > >> BUT this was about a particular t.38 codec not being accepted by an > itsp, > > probably because it had not been turned on in the itsp account. > >> > >> I have started testing with one carrier last week and am testing with > > another one this week. When I have successful results and how-to's they > will > > be posted. That's really a different thread though. > >> > >> > >> On Thu, Jul 21, 2011 at 2:59 PM, Jeff Gilmore <[email protected] > > <mailto:[email protected]>> wrote: > >> I had a problem like this on outbound faxing on a pre-4.4 version, and I > > found that it depended on what number I called whether or not I could get > > T38. > >> > >> I spoke to my ITSP and they said that their equipment supports T38, but > > that they have peering arrangements with various carriers to various > > locations. Some of those peerings were SIP based, and some of them don't > > support T38. > >> > >> So I could get T38 when calling a fax located in my ITSPs office, but > not > > to some phone numbers elsewhere (but the call would go through as G711U > and > > work most of the time). > >> > >> It is possible that your fax machine's originating number is served by > > someone between you and your sipX box that doesn't handle T38. > >> > >> Jeff > >> > >> On Jul 20, 2011, at 7:37 PM, Tony Graziano wrote: > >> > >> > >> I dunno what a netlogic switch is. It doesn't matter. > >> > >> They send the invite in g711, we send a reinvite in t.38. > >> > >> Look at frame 26, reinvite t.38. > >> > >> Now look at frame 30. They don't accept the codec. 488 not acceptable > > simply means a codec we are asking for (only t.38 in the re-invite) is > not > > in their list. > >> > >> Either they do not support t.38 OR reinvite, or don't have the account > > configured properly. Up to the 488 there is nothing wrong with any of the > > transaction at all. > >> > >> > >> On Wed, Jul 20, 2011 at 6:28 PM, Ly Tran <[email protected]<mailto: > > [email protected]>> wrote: > >> Attached is a capture of a fax call using t.38. Can someone shed some > > light on what may be happening? Not sure what the "488 Not acceptable > here". > > Appears that ITSP may be using Asterisk? > >> > >> From: [email protected]<mailto: > > [email protected]> [mailto: > > [email protected]<mailto: > > [email protected]>] On Behalf Of Tony Graziano > >> > >> Sent: Tuesday, July 19, 2011 5:01 AM > >> To: Discussion list for users of sipXecs software > >> Subject: Re: [sipx-users] T.38 Faxing on SipX 4.4 Setup > >> > >> > >> the fax did goes in unified messaging and only appears if an email > address > > is entered. you need to create a fax "line" and DID there. > >> > >> i.e. user 200, unified messaging FAX is 300 and DID is > > 19725551212<tel:19725551212> > >> > >> sipx does t.38, which means the itsp needs to send the call using t.38 > or > > send it g.711 and upon hearing CED tone from sipx, send a re-invite for > > t.38. If the ITSP is using a SONUS switch you will likely not ever get a > > successful fax either it seems. > >> > >> i would suggest a call trace or a sofia.log in debug if your itsp says > > they are sending in t.38 and you have completion issues. Calling from a > cell > > SHOULD go silent after a few seconds, there is no CED confirmation from a > > cellphone. > >> > >> who is the itsp? > >> On Mon, Jul 18, 2011 at 11:51 AM, Ly Tran <[email protected]<mailto: > > [email protected]>> wrote: > >> Question about T.38 faxing on the new 4.4 SipX version. We just did an > > update from 4.2 and voice is working correctly. Our ITSP has T.38 > support. > > Is there anything > >> Specific we have to do to configure faxing besides assigning an > > extension/DID to a user profile? Do we also have to create a user in SipX > > with this extension/DID alias? > >> I tried a test fax to the DID assigned to my user account and it does > not > > complete. Tried dialing the DID with a mobile phone to see if I get the > fax > > tones, but it sounds > >> Like it is incomplete... get what sounds like the start of nego (a beep) > > then the call drops. > >> > >> Ly Tran > >> > >> _______________________________________________ > >> sipx-users mailing list > >> [email protected]<mailto:[email protected]> > >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ > >> > >> > >> > >> -- > >> ====================== > >> Tony Graziano, Manager > >> Telephone: 434.984.8430<tel:434.984.8430> > >> sip: [email protected]<mailto: > > [email protected]> > >> Fax: 434.326.5325<tel:434.326.5325> > >> > >> Email: [email protected]<mailto:[email protected] > > > >> > >> LAN/Telephony/Security and Control Systems Helpdesk: > >> Telephone: 434.984.8426<tel:434.984.8426> > >> sip: [email protected]<mailto: > > [email protected]> > >> > >> Helpdesk Contract Customers: > >> http://support.myitdepartment.net<http://support.myitdepartment.net/> > >> > >> Blog: > >> http://blog.myitdepartment.net<http://blog.myitdepartment.net/> > >> > >> Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > >> > >> > >> _______________________________________________ > >> sipx-users mailing list > >> [email protected]<mailto:[email protected]> > >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ > >> > >> > >> > >> -- > >> ====================== > >> Tony Graziano, Manager > >> Telephone: 434.984.8430<tel:434.984.8430> > >> sip: [email protected]<mailto: > > [email protected]> > >> Fax: 434.326.5325<tel:434.326.5325> > >> > >> Email: [email protected]<mailto:[email protected] > > > >> > >> LAN/Telephony/Security and Control Systems Helpdesk: > >> Telephone: 434.984.8426<tel:434.984.8426> > >> sip: [email protected]<mailto: > > [email protected]> > >> > >> Helpdesk Contract Customers: > >> http://support.myitdepartment.net<http://support.myitdepartment.net/> > >> > >> Blog: > >> http://blog.myitdepartment.net<http://blog.myitdepartment.net/> > >> > >> Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > >> > >> _______________________________________________ > >> sipx-users mailing list > >> [email protected]<mailto:[email protected]> > >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ > >> > >> > >> _______________________________________________ > >> sipx-users mailing list > >> [email protected]<mailto:[email protected]> > >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ > >> > >> > >> > >> -- > >> ====================== > >> Tony Graziano, Manager > >> Telephone: 434.984.8430 > >> sip: [email protected]<mailto: > > [email protected]> > >> Fax: 434.326.5325 > >> > >> Email: [email protected]<mailto:[email protected] > > > >> > >> LAN/Telephony/Security and Control Systems Helpdesk: > >> Telephone: 434.984.8426 > >> sip: [email protected]<mailto: > > [email protected]> > >> > >> Helpdesk Contract Customers: > >> http://support.myitdepartment.net > >> > >> Blog: > >> http://blog.myitdepartment.net > >> > >> Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > >> > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- Josh Patten eZuce Solutions Architect O.978-296-1005 X2050 M.979-574-5699
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