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Organization: SipXecs Forum
In-Reply-To: 
<CAMgKNJWM52QdgtXvx_yptfpQe0qecu4+cMOnRepq=lgretj...@mail.gmail.com>
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Message-ID: <[email protected]>



Thanks Tony,

  Absolutely nothing would make me happier than to have
someone point out a simple solution to this problem, where I
had over complicated it.

   Exactly as you have suggested, I believed the problem was
with a dialplan/route on the Patton gateway.  I put in other
dialplan entries on the patton, but it would not respect
them (I put in an entry for the exact number I was dialling,
4495, and it simply ignored the route.  In fact, through a
fair bit of troubleshooting, I found that the route table
wasn't being evaluated there... I opened a ticket with
Patton engineers, and spoke to them back and forth for about
a week, until we determined the problem.  The route table on
the Patton is not being evaluated, because the REFER-TO
comes in already qualified for the
mailto:'@voip.royalroads.ca' for which it has a route.  Any
URI ending in anything OTHER than it's IPAddress/hostname is
sent to the SipXecs server.  We (the Patton Engineers and I)
tried using functions of the Patton gateway to strip the
URI, but without success.  

   Patton insists that the issue needs to be resolved before
the REFER-TO reaches the gateway, and I have come to agree. 


   Why, when I dial '4495', should the INVITE reach the
gateway as '994495' (around which the routes on the gateway
are developed), but when I TRANSFER a call to '4495', the
REFER-TO reach the gateway as '4495'?  The behaviour is
inconsistent.  Direct dialed calls are 'transformed' by the
dialplan, but REFER-TO transfers are not.

   If sending the mailto:'[email protected]' were a
valid configuration, why does the SipXecs server send the
call as mailto:'[email protected]' when a call in initiated? 
I suggest that it is because the mailto:'[email protected]'
format is CORRECT, but it is an oversight in the code that
'REFER-TO' packets are not updated per the same rules as
'INVITE' packets.

   Please understand, I do not wish to be argumentative, and
am simply pointing out what I have already tried.  I have
already spent significant time with Patton support trying to
sort out the issue there, before referring the issue here.

Cheers, and VERY respectfully,

...Steve...
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