All, I figured this out. I have two phone groups one to group phones by model, one to group phones by department. If the alertInfo in the sip section on both groups is not set to the default settings for external and internal calls then the alertInfo for the intercom settings is never added to the phone config.
Once I made these changes intercom worked for me again. Kyle On Thu, Sep 8, 2011 at 12:59 PM, Tony Graziano <[email protected]> wrote: > i have not looked at my config files. i will verify that my intercom works on > 4.4. > > During a 4.2 to 4.4 upgrade you should see new profiles projected and the > phones restart. > > If you "touched" any of the config files manually or the templates, there > might be a permissions issue that perhaps did not allow the files to be > updated. HOW did you perform the upgrade? I take it your Intercom feature > does not work? > > On Thu, Sep 8, 2011 at 2:24 PM, Tony Graziano > <[email protected]<mailto:[email protected]>> wrote: > > I will check this and get back to you today. will you verify what patch level > you are on? > > On Sep 8, 2011 1:09 PM, "Kyle Haefner" > <[email protected]<mailto:[email protected]>> wrote: >> I'm not sure if this is unique to me or not, but with the upgrade from >> 4.2 to 4.4 intercom seems to be broken. I add the phone group to the >> intercom settings, generate the profiles, but nothing is filled in for >> the alertInfo section on the phone config. >> >> <alertInfo >> voIpProt.SIP.alertInfo.1.value="" >> voIpProt.SIP.alertInfo.1.class="" >> voIpProt.SIP.alertInfo.3.value="" >> voIpProt.SIP.alertInfo.3.class="" >> voIpProt.SIP.alertInfo.2.value="sipXpage" >> voIpProt.SIP.alertInfo.2.class="3" >> /> >> >> >> Any one else seeing this? >> >> Kyle >> >> -- >> Kyle Haefner, M.S. >> Communication Systems Programmer >> Colorado State University >> Fort Collins, CO >> Phone: 970-491-1012<tel:970-491-1012> >> Email: [email protected]<mailto:[email protected]> >> _______________________________________________ >> sipx-users mailing list >> [email protected]<mailto:[email protected]> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: > [email protected]<mailto:[email protected]> > Fax: 434.465.6833 > > Email: [email protected]<mailto:[email protected]> > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: > [email protected]<mailto:[email protected]> > > Helpdesk Contract Customers: > http://support.myitdepartment.net > > <http://support.myitdepartment.net>Blog: > http://blog.myitdepartment.net > > Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > > Ask about our Internet faxservices! > > -- Kyle Haefner, M.S. Communication Systems Programmer Colorado State University Fort Collins, CO Phone: 970-491-1012 Email: [email protected] _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
