do you have something from counterpath saying they support SRV?

i would re-read paul's last post about SRV lookups. I would confirm this
with Counterpath. I would then ask them for their provisioning datasheet in
case there are additional parameters to add there. Try to see if you can do
a manual xmpp only account (like gmail) without specifying hostname.

we "should" have the new provisioning "spreadsheet" from them if we need to
make changes instead of aiming in the dark.

On Fri, Sep 9, 2011 at 10:59 AM, cyril constantin <
[email protected]> wrote:

> it looks that Bria is supporting XMPP SRV so I don't understand why
> provisioning is pushing hostname for the Domain part instead of the Domain
> name only.
>
> I have change manually the configuration into Bria from
> ps0sipx01.webcti.local to webcti.local and I register again and then I can
> see SRV query from Bria
>
> I did wireshark traces and I can see :
>
> Standard Query SRV    _xmpp-client.tcp.webcti.local
> Standard query response  SRV 1 0 5222 ps0sipx01.webcti.local
>
> So it looks for me normal to change the way how work provisioning by
> sending Domain instead of hostname and it make sense to provide to Bria the
> domain name instead of hostname where is hosted Openfire as Bria is able to
> do SRV query.
>
> It was maybe insteresting to provide hostname with older version of Bria
> but now it looks able to resolve SRV so you should provide domain instead of
> hostname.
>
> Let me know if I'm wrong.
>
> Best Regards.
>
> Cyril
>
> 2011/9/9 Tony Graziano <[email protected]>
>
>> I would refrain from making the domain and host the same.
>> On Sep 9, 2011 10:26 AM, <[email protected]> wrote:
>> > Hi Cyril,
>> >
>> > You really should bang Counterpath on their heads, they are not doing
>> what
>> > they should be doing.
>> > If I use XMPP on Bria I lose the XMPP session 5 to 10 times a day, so
>> it's
>> > not useable anyhow.
>> > Some people have less issues, but that's probably because they only
>> added
>> > 2 or 3 XMPP contacts.
>> >
>> > But on the XMPP case, here is a note that I send to them a long time ago
>>
>> > (december 2010):
>> > Hi,
>> >
>> > On request of Sylvain I report this problem with XMPP.
>> >
>> > When using XMPP in Bria we seem to be seeing a strange behavior.
>> > As most XMPP traffic is encrypted I don't know what exactly goes wrong.
>> >
>> > In my opinion it should be possible to have an XMPP domain (SRV record)
>> > that is not equal to a Host name (A-record).
>> >
>> > In the attached trace xmppEQsip2.pcap you can see what happens if the
>> xmpp
>> > domain field in Bria actually has a domain name configured (that is the
>> > same as the sip domain).
>> > -first an SRV lookup of the domain is performed, returning an A record
>> > - the A record is resolved
>> > - a session is set up to the correct address
>> > - some, partly encrypted, xmpp traffic flows
>> > - session is ended by the client
>> >
>> > In the second attached trace xmppEQhost2.pcap you can see what happens
>> if
>> > the xmpp domain field in Bria equals the hostname of the XMPP server (so
>>
>> > xmpp domain == FQDN of the host).
>> > -first an SRV lookup of the "domain" is performed, because the "domain"
>> is
>> > actually an A record "no such name" is returned
>> > - the A record is resolved
>> > - a session is set up to the correct address
>> > - some, partly encrypted, xmpp traffic flows
>> > - all works fine
>> >
>> > Drawback of the second solution is that I can't choose the hostname of
>> my
>> > XMPP server, it has to be the same as the XMPP domain.
>> > Also it is not standards compliant I think. Other XMPP clients have no
>> > problem with the firt setup.
>> >
>> > Best regards / Mit freundlichen Grüßen / Sincères salutations
>> >
>> > Paul Scheepens
>> >
>> > As I have said before, if Bria is not getting their act together then
>> they
>> > are in real trouble.
>> > Since they came out with 3.0 it really did not move a lot.
>> >
>> > We use it for decent HD video conferencing
>> > [email protected] wrote on 09-09-2011 15:54:40:
>> >
>> >> From:
>> >>
>> >> cyril constantin <[email protected]>
>> >>
>> >> To:
>> >>
>> >> Discussion list for users of sipXecs software
>> > <[email protected]>
>> >>
>> >> Date:
>> >>
>> >> 09-09-2011 15:55
>> >>
>> >> Subject:
>> >>
>> >> Re: [sipx-users] Instant Message group - Bria 3.2.1
>> >>
>> >> Sent by:
>> >>
>> >> [email protected]
>> >>
>> >> Anyone knows where I can change in a config file the XMPP hostname
>> >> per the XMPP domain name for Bria provisioning as it looks
>> >> impossible to do from GUI ?
>> >>
>> >> Regards.
>> >>
>> >> 2011/9/9 Michael Picher <[email protected]>
>> >> yea, but Polycom phones can monitor your presence as can other XMPP
>> >> users connected to sipXecs.
>> >>
>> >
>> >> On Fri, Sep 9, 2011 at 7:34 AM, Tony Graziano
>> > <[email protected]
>> >> > wrote:
>> >> dont expect to see anything in there in regard to workgroup until
>> >> you populate it in speeddial in sipx and log back in with bria tho...
>> >>
>> >
>> >> On Fri, Sep 9, 2011 at 6:57 AM, Michael Picher <[email protected]>
>> > wrote:
>> >> Also, under the presence tab you will typically want to enable
>> >> workgroup and set the workgroup address to:
>> sip:~~rl~C~YOUREXT@sipdomain
>> >>
>> >> where: YOUREXT = your system extension
>> >> and: sipdomain = your sip domain
>> >>
>> >> Also check 'Allow others to monitor my call activity'
>> >>
>> >> Thanks,
>> >> Mike
>> >>
>> >
>> >> On Fri, Sep 9, 2011 at 4:35 AM, Tony Graziano
>> > <[email protected]
>> >> > wrote:
>> >> once the phone loads its accounts, open the XMPP account and confirm
>> >> the provisioned values are:
>> >>
>> >> 1. user (i.e. 200 not 200@)
>> >> 2. domain (needs to be hostname, not sip domain)
>> >> 3. password
>> >>
>> >> at least that is how mine is working
>> >>
>> >> under advanced
>> >>
>> >> port selection=auto
>> >> connect port=<outbound proxy=<empty>
>> >> resource=<empty>
>> >> priority=0
>> >>
>> >
>> >> On Thu, Sep 8, 2011 at 5:29 PM, <[email protected]> wrote:
>> >> 3.2.1 the latest
>> >>
>> >> From: Tony Graziano <[email protected]>
>> >> Date: Thu, 8 Sep 2011 17:20:49 -0400
>> >> To: <[email protected]>
>> >> Cc: Sipx-users Discussion List for users of sipXecs software<sipx-
>> >> [email protected]>
>> >> Subject: Re: [sipx-users] Instant Message group - Bria 3.2.1
>> >>
>> >> what is the exact bria version you are running?
>> >
>> >> On Thu, Sep 8, 2011 at 5:11 PM, <[email protected]> wrote:
>> >> My config is generated by sipx when I'm using provisioning
>> > functionnality.
>> >>
>> >
>> >> From: Tony Graziano <[email protected]>
>> >> Date: Thu, 8 Sep 2011 15:41:48 -0400
>> >> To: <[email protected]>; Discussion list for users of
>> >> sipXecs software<[email protected]>
>> >> Subject: Re: [sipx-users] Instant Message group - Bria 3.2.1
>> >>
>> >> I'm familiar with some of the bria idiosyncrasies, but not as up to
>> >> date on them since i decided their product was not something that
>> >> was worth my effort at this time. i spend more time and money with
>> >> every release they make trying to figure out what broke, it became
>> >> pointless to pursue and use the product any longer.
>> >>
>> >> Where is the config file being generated? manually or by sipx directly?
>> >>
>> >>
>> >
>> >> On Thu, Sep 8, 2011 at 1:01 PM, <[email protected]> wrote:
>> >> Hi Tony,
>> >>
>> >> The hostname is already created as an alias on the domain menu of
>> >> sipxecs, it has been done automatically when I have upgraded sipxecs
>> >> in the past to #update 9.
>> >>
>> >> So why it works when I change into Bria ps0sipx01.webcti.local to
>> >> webcti.local if they don't support XMPP SRV ?
>> >>
>> >> It looks that Bria doesn't permit to use instant message if XMPP
>> >> account domain is not the same than the xmpp contact domain.
>> >> -----Original Message-----
>> >> From: Tony Graziano <[email protected]>
>> >> Sender: [email protected]
>> >> Date: Thu, 8 Sep 2011 12:26:42
>> >> To: Discussion list for users of sipXecs software<sipx-
>> >> [email protected]>
>> >> Reply-To: Discussion list for users of sipXecs software
>> >> <[email protected]>
>> >> Subject: Re: [sipx-users] Instant Message group - Bria 3.2.1
>> >>
>> >> _______________________________________________
>> >> sipx-users mailing list
>> >> [email protected]
>> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>> >>
>> >> _______________________________________________
>> >> sipx-users mailing list
>> >> [email protected]
>> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>> >>
>> >
>> >>
>> >> --
>> >> ======================
>> >> Tony Graziano, Manager
>> >> Telephone: 434.984.8430
>> >> sip: [email protected]
>> >> Fax: 434.465.6833
>> >>
>> >> Email: [email protected]
>> >>
>> >> LAN/Telephony/Security and Control Systems Helpdesk:
>> >> Telephone: 434.984.8426
>> >> sip: [email protected]
>> >>
>> >> Helpdesk Contract Customers:
>> >> http://support.myitdepartment.net
>> >>
>> >> Blog:
>> >> http://blog.myitdepartment.net
>> >>
>> >> Linked-In Profile:
>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>> >>
>> >> Ask about our Internet faxservices!
>> >>
>> >>
>> >
>> >>
>> >> --
>> >> ======================
>> >> Tony Graziano, Manager
>> >> Telephone: 434.984.8430
>> >> sip: [email protected]
>> >> Fax: 434.465.6833
>> >>
>> >> Email: [email protected]
>> >>
>> >> LAN/Telephony/Security and Control Systems Helpdesk:
>> >> Telephone: 434.984.8426
>> >> sip: [email protected]
>> >>
>> >> Helpdesk Contract Customers:
>> >> http://support.myitdepartment.net
>> >>
>> >> Blog:
>> >> http://blog.myitdepartment.net
>> >>
>> >> Linked-In Profile:
>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>> >>
>> >> Ask about our Internet faxservices!
>> >>
>> >>
>> >
>> >>
>> >> --
>> >> ======================
>> >> Tony Graziano, Manager
>> >> Telephone: 434.984.8430
>> >> sip: [email protected]
>> >> Fax: 434.465.6833
>> >>
>> >> Email: [email protected]
>> >>
>> >> LAN/Telephony/Security and Control Systems Helpdesk:
>> >> Telephone: 434.984.8426
>> >> sip: [email protected]
>> >>
>> >> Helpdesk Contract Customers:
>> >> http://support.myitdepartment.net
>> >>
>> >> Blog:
>> >> http://blog.myitdepartment.net
>> >>
>> >> Linked-In Profile:
>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>> >>
>> >> Ask about our Internet faxservices!
>> >>
>> >>
>> >> _______________________________________________
>> >> sipx-users mailing list
>> >> [email protected]
>> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>> >>
>> >
>> >>
>> >> --
>> >> Michael Picher
>> >> eZuce
>> >> Director of Technical Services
>> >> O.978-296-1005 X2015
>> >> M.207-956-0262
>> >> @mpicher <http://twitter.com/mpicher>
>> >> www.ezuce.com
>> >
>> >>
>> >> _______________________________________________
>> >> sipx-users mailing list
>> >> [email protected]
>> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>> >>
>> >
>> >>
>> >> --
>> >> ======================
>> >> Tony Graziano, Manager
>> >> Telephone: 434.984.8430
>> >> sip: [email protected]
>> >> Fax: 434.465.6833
>> >>
>> >> Email: [email protected]
>> >>
>> >> LAN/Telephony/Security and Control Systems Helpdesk:
>> >> Telephone: 434.984.8426
>> >> sip: [email protected]
>> >>
>> >> Helpdesk Contract Customers:
>> >> http://support.myitdepartment.net
>> >>
>> >> Blog:
>> >> http://blog.myitdepartment.net
>> >>
>> >> Linked-In Profile:
>> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>> >>
>> >> Ask about our Internet faxservices!
>> >>
>> >>
>> >> _______________________________________________
>> >> sipx-users mailing list
>> >> [email protected]
>> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>> >>
>> >
>> >>
>> >> --
>> >> Michael Picher
>> >> eZuce
>> >> Director of Technical Services
>> >> O.978-296-1005 X2015
>> >> M.207-956-0262
>> >> @mpicher <http://twitter.com/mpicher>
>> >> www.ezuce.com
>> >
>> >>
>> >> _______________________________________________
>> >> sipx-users mailing list
>> >> [email protected]
>> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>> >> _______________________________________________
>> >> sipx-users mailing list
>> >> [email protected]
>> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>> _______________________________________________
>> sipx-users mailing list
>> [email protected]
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>
>
> _______________________________________________
> sipx-users mailing list
> [email protected]
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>



-- 
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: [email protected]
Fax: 434.465.6833

Email: [email protected]

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected]

Helpdesk Contract Customers:
http://support.myitdepartment.net

<http://support.myitdepartment.net>Blog:
http://blog.myitdepartment.net

Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4

Ask about our Internet faxservices!
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