I will setup some test users and a separate group and will test with an
alternate client. I will report back later today or something tomorrow
morning.

Jes

On Mon, Sep 12, 2011 at 1:09 PM, Tony Graziano <[email protected]
> wrote:

> I think this is jira worthy.  I know you can "add mybuddy" from the
> sipxconfig gui or manually. One would assume if you do it by group, and it
> shows as online, it would be authorized and should responds to queries or
> send messages. BEFORE you submit a JIRA, does it work with spark 2.5.8 and
> are you simply finding a pidgin issue or is it an sipx-openfire issue? If it
> is a pidgin issue, i'm not sure it should be addressed here (IMO).
>
> On Mon, Sep 12, 2011 at 12:29 PM, Becker, Jesse <[email protected]>wrote:
>
>> All,
>>  I created a group to deply IM settings to our IT office. All members of
>> the group, including MyBuddy display, however, MyBuddy would not respond to
>> commands. Group was configured as follows:
>>
>>  Instant Messaging
>>  Enable IM Account : checked
>>  Add user group as IM group: checked
>>  Add MyBuddy to the IM group: checked
>>
>> MyBuddy
>>  Conference Entry IM: checked
>>  Conference Exit IM: checked
>>  VoiceMail Start IM: checked
>>  VoiceMail End IM: checked.
>>
>> MyBuddy would show up in the pushed group. However, when you send an IM
>> command you would get no response. I had to disabled the Add MyBuddy to the
>> IM group and then have the users go in and click the MyBuddy button. This
>> pushed MyBuddy user and asked for authroization. After this, MyBuddy would
>> respond for individual users.
>>
>> Could there be an issues where MyBuddy isn't getting authorized in the
>> client when he is automatically pushed via the User Group?
>>
>> All users were using Pidgin.
>>
>> SipX Server is running 4.4.0-2011-04-19
>>
>> Jes
>>
>> --
>>
>>
>> Jesse Becker  |  Technical Manager
>> Network+ | Linux+ Certified Professional
>> SunGard Higher Education @ SUNY Ulster
>> 491 Cottekill Road, Stone Ridge, NY  12484
>> Tel 845-687-5064 | Fax 845-687-5105
>> [email protected] | www.sunyulster.edu
>>
>> <http://www.sunyulster.edu/>
>>
>> Check out our knowledge base: 
>> http://kb.sunyulster.edu<http://kb.sunyulster.edu/>
>>
>>
>>
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>>
>
>
>
> --
> ======================
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> Telephone: 434.984.8430
> sip: [email protected]
> Fax: 434.465.6833
>
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>
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>
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>
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>
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-- 


Jesse Becker  |  Technical Manager
Network+ | Linux+ Certified Professional
SunGard Higher Education @ SUNY Ulster
491 Cottekill Road, Stone Ridge, NY  12484
Tel 845-687-5064 | Fax 845-687-5105
[email protected] | www.sunyulster.edu

<http://www.sunyulster.edu/>

Check out our knowledge base:
http://kb.sunyulster.edu<http://kb.sunyulster.edu/>
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