Getting reports from a few users that over the past week or so, some calls that are placed on hold are getting hung up.
User places call on hold, after a few minutes, go back to the call and they hear a series of beeps, then the call is gone. I'm never told about the problem right away so I don't have any good logs for the exact time. And when I am told, my merged logs are huge, and don't like to load in the viewer. Anyone have any idea what I should be looking at? Could it be a problem at the ITSP end? We have been getting occasional call quality issues. pfSense configured the firewall and QoS when we set it up. Thanks.
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