Here you go.

2011/9/16 Tony Graziano <[email protected]>

> there is this thing called sip trace. on the wiki. generate 1 and post it.
> On Sep 16, 2011 8:32 AM, "Nils Adolfsson" <[email protected]> wrote:
> > Yeah, I thought so too (about the formats of the numbers) so I entered
> both
> > numbers as they were written in the log files.
> >
> > Oh well, it is hard for anyone to help me trouble shooting without all
> the
> > information required.
> > The error is probably one of those things that is a bit tricky to find
> but
> > becomes obvious when you see it.
> > I just wonder where I go from here, I suppose I could look more into the
> > format of the numbers and try to find out what it actually wants,
> > as well as look into if there are any settings that I've entered
> > incorrectly.
> >
> > Btw, are there any other parts involved in this except for the proxy and
> the
> > bridge (maybe I could find some more log messages)?
> >
> >
> > 2011/9/16 Tony Graziano <[email protected]>
> >
> >> I was speaking about things like the auto attendant.
> >>
> >> detachment does no good.
> >>
> >> the carrier is sending you the d I d number and it could be in several
> >> formats which has to match the alias you have entered for the user
> etcetera.
> >> On Sep 16, 2011 7:59 AM, "Nils Adolfsson" <[email protected]>
> wrote:
> >> > Thanks for the clarification of the dial plans.
> >> > As I mentioned above, I've entered the DID number in the user alias,
> but
> >> > where do I find the service alias (or did you mean that it's the same
> >> > thing)?
> >> > I'll attach the same log file again but with the DID numbers, just in
> >> case.
> >> >
> >> >
> >> > 2011/9/16 Tony Graziano <[email protected]>
> >> >
> >> >> I am having a hard time following you because the dial plan is not
> used
> >> for
> >> >> incoming calls.
> >> >>
> >> >> the user alias or the service alias for d I d number is were you put
> the
> >> >> incoming number in the format it's provided.
> >> >>
> >> >> no 1 can provide you with that because you manually edit did that out
> of
> >> >> your log file.
> >> >>
> >> >> everything in this thread so far is in the wiki.
> >> >> On Sep 16, 2011 5:34 AM, "Nils Adolfsson" <[email protected]>
> >> wrote:
> >> >> > Sorry for reviving a dead thread.
> >> >> > For those who find this conversation on any search engine:
> >> >> >
> >> >> > The problem I had was solved by changing the To and From parameters
> >> from
> >> >> > <sip:username@ITSP_provider_domain> to <sip:username@my_domain>.
> >> >> >
> >> >> > The problem I'm having now is to call in from a regular phone on
> the
> >> >> public
> >> >> > phone net to through the SIP trunk and to the SipX server.
> >> >> > Before saying any more, the server is located OUTSIDE the company's
> >> >> firewall
> >> >> > using a public address (I will deal with possible firewall problems
> >> later
> >> >> > when the SipX configuration works).
> >> >> >
> >> >> > As it looks right now, the SipX server has a SIP trunk gateway that
> >> >> > successfully registers with the ITSP's SIP trunk.
> >> >> > However, when calling to the SipX server from a regular phone it
> >> fails.
> >> >> > Every phone extension has its own public phone number, i.e. I'm
> using
> >> >> DID's
> >> >> > if I understand everything correctly.
> >> >> > I have tried to set up dial plans to route incoming calls from the
> DID
> >> >> > number to the local extension, enter the DID as the alias of the
> user
> >> and
> >> >> > make a user who's extension is its DID.
> >> >> > And none of this works.
> >> >> >
> >> >> > It seems as if the calls come into the SipX bridge and to the
> proxy,
> >> >> however
> >> >> > then it says "404 Not found" and sends an error message back to the
> >> SIP
> >> >> > trunk.
> >> >> >
> >> >> > I have followed several guides showing how to set things up but it
> >> >> doesn't
> >> >> > seem to work when I do as they do.
> >> >> >
> >> >> > The short version of the logs of both the proxy and the bridge is
> the
> >> >> > following:
> >> >> >
> >> >> > IN: Invite
> >> >> > OUT: Trying
> >> >> > OUT: Invite
> >> >> > IN: Trying
> >> >> > IN: 404 Not found
> >> >> > OUT: ACK
> >> >> > OUT: 404 Not found
> >> >> > IN: ACK
> >> >> >
> >> >> > The whole log entries can be found in the attached .txt file.
> >> >> >
> >> >> > Regards
> >> >> > Nils Adolfsson
> >> >> >
> >> >> > 2011/9/9 Tony Graziano <[email protected]>
> >> >> >
> >> >> >> Oh, juniper needs to have the SIP ALG function turned off, and 1:1
> >> nat
> >> >> >> enabled. Im guessing you don't have the SIP off in it. it's
> >> >> intentionally
> >> >> >> mangling the ports.
> >> >> >>
> >> >> >>
> >> >> >> On Fri, Sep 9, 2011 at 8:03 AM, Tony Graziano <
> >> >> >> [email protected]> wrote:
> >> >> >>
> >> >> >>> I don't think you get it.
> >> >> >>>
> >> >> >>> provide the ITSp name. Maybe someone has done this before. Some
> are
> >> >> >>> quirky.
> >> >> >>>
> >> >> >>> State the firewall. If you dont have symmetric nat ebaled it WILL
> >> NOT
> >> >> >>> WORK.
> >> >> >>>
> >> >> >>> Make sure your intranet subnets is stated properly.
> >> >> >>>
> >> >> >>> it times out/cant be found because it cant resolve the name or
> your
> >> IP
> >> >> >>> address you are entering for the itsp can't be reached.
> >> >> >>>
> >> >> >>> you are being asked question, repeatedly, but you are avoiding
> >> >> answering
> >> >> >>> them.
> >> >> >>>
> >> >> >>> On Fri, Sep 9, 2011 at 7:48 AM, Nils Adolfsson <
> >> >> [email protected]>wrote:
> >> >> >>>
> >> >> >>>> Hi,
> >> >> >>>>
> >> >> >>>> I am currently trying to set up a SIP trunk so that I can call
> to
> >> >> regular
> >> >> >>>> phones through my SipX server.
> >> >> >>>> I am having some problems though to authenticate with the ITSP's
> >> SIP
> >> >> >>>> trunk service.
> >> >> >>>> Log messages from sipxbridge.log shows that the request either
> >> times
> >> >> out
> >> >> >>>> or that it is not found (errors 404 and 408).
> >> >> >>>> I do not believe that it is the fire wall, because I have tried
> to
> >> >> open
> >> >> >>>> both port 5060 and port 5080 both to and from the SipX server.
> >> >> >>>> Another reason why it should not be problem with the firewall is
> >> >> because
> >> >> >>>> that my SipX server is the one who registers to the ITSP server,
> >> i.e.
> >> >> the
> >> >> >>>> SipX server opens a connection.
> >> >> >>>>
> >> >> >>>> I find it a bit interesting that it writes the local address in
> the
> >> >> SIP
> >> >> >>>> messages (as you can see in the log message below).
> >> >> >>>> The SipX server knows that it is under NAT and that it should
> use
> >> NAT
> >> >> >>>> traversal, as well as that it knows its public IP address.
> >> >> >>>> I also find it interesting that the source and destination
> >> addresses
> >> >> are
> >> >> >>>> identical saying "username@ITSP_provider_domain", especially
> when
> >> the
> >> >> >>>> ITSP (I called them to see if they had any logs of what was
> wring)
> >> >> said that
> >> >> >>>> it should be "username@my_domain".
> >> >> >>>>
> >> >> >>>> I have tried to use port 5080 on my server and send
> authentication
> >> >> >>>> requests to port 5060 on the ITSP's server.
> >> >> >>>> I have also tried to use port 5060 on my SipX server while using
> >> the
> >> >> >>>> option where SipX listens to that port for SIP trunking
> messages.
> >> >> >>>>
> >> >> >>>> The two main guides I've followed are:
> >> >> >>>> http://wiki.sipfoundry.org/display/sipXecs/SIP+Trunking
> >> >> >>>> http://blog.myitdepartment.net/?p=191
> >> >> >>>>
> >> >> >>>> Other info
> >> >> >>>> --------------
> >> >> >>>> The firewall is a Juniper SSG5 (firmware 6.3.0R8.0)
> >> >> >>>> ITSP: DGC (http://www.dgc.se/sv/om-dgc/About-DGC-ENG/)
> >> >> >>>> Name of the SipX server: sipx1.prod.sipx
> >> >> >>>>
> >> >> >>>> Log messages from /var/log/sipxpbx/sipxbridge.log
> >> >> >>>>
> >> >> >>>> Outgoing message:
> >> >> >>>> ----------------------------
> >> >> >>>>
> >> >>
> >>
> "2011-09-09T10:04:07.209000Z":20:OUTGOING:INFO:sipx1.prod.sipx:Timer-0:00000000:sipXbridge:"Sent
> >> >> >>>> SIP Message :\n----Remote Host:192.168.10.12---- Port:
> >> >> 5060----\nREGISTER
> >> >> >>>> sip:ITSP_provider_domain SIP/2.0\r\nCall-ID:
> >> >> >>>> [email protected]\r\nCSeq: 2
> >> >> >>>> REGISTER\r\nFrom: <sip:username@ITSP_provider_domain
> >> >> >;tag=892685948627891857\r\nTo:
> >> >> >>>> <sip:username@ITSP_provider_domain>\r\nVia: SIP/2.0/TCP
> >> >> >>>> 192.168.10.12:5080
> >> >>
> ;branch=z9hG4bK65a6742857b86280cbfa7e40924e361e383035\r\nMax-Forwards:
> >> >> >>>> 70\r\nUser-Agent: sipXecs/4.4.0 sipXecs/sipxbridge
> >> (Linux)\r\nAllow:
> >> >> >>>> INVITE,BYE,ACK,CANCEL,OPTIONS\r\nSupported: timer\r\nRoute:
> >> >> >>>> <sip:192.168.10.12:5060;transport=tcp;lr>\r\nContact: <
> >> >> >>>> sip:[email protected];transport=tcp>\r\nExpires:
> >> >> >>>> 600\r\nContent-Length:
> >> >> >>>> 0\r\n\r\n--------------------END--------------------\n"
> >> >> >>>>
> >> >> >>>> Incoming message:
> >> >> >>>> ----------------------------
> >> >> >>>>
> >> >>
> >>
> "2011-09-09T10:04:12.336000Z":22:INCOMING:INFO:sipx1.prod.sipx:PipelineThread-0:00000000:sipXbridge:"Read
> >> >> >>>> SIP Message:\n----Remote Host:192.168.10.12---- Port:
> >> >> 5060----\nSIP/2.0 408
> >> >> >>>> Request timeout\r\nFrom: <sip:username@ITSP_provider_domain
> >> >> >;tag=892685948627891857\r\nTo:
> >> >> >>>> <sip:username@ITSP_provider_domain>;tag=CHszxZ\r\nCall-ID:
> >> >> >>>> [email protected]\r\nCSeq: 2
> >> >> >>>> REGISTER\r\nVia: SIP/2.0/TCP 192.168.10.12:5080
> >> >> ;branch=z9hG4bK65a6742857b86280cbfa7e40924e361e383035\r\nServer:
> >> >> >>>> sipXecs/4.4.0 sipXecs/sipXproxy (Linux)\r\nContent-Length:
> >> >> >>>> 0\r\n\r\n====================END====================\n"
> >> >> >>>>
> >> >> >>>> Sniffing with Wireshark shows pretty much the same thing as
> these
> >> >> logs.
> >> >> >>>>
> >> >> >>>> _______________________________________________
> >> >> >>>> sipx-users mailing list
> >> >> >>>> [email protected]
> >> >> >>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
> >> >> >>>>
> >> >> >>>
> >> >> >>>
> >> >> >>>
> >> >> >>> --
> >> >> >>> ======================
> >> >> >>> Tony Graziano, Manager
> >> >> >>> Telephone: 434.984.8430
> >> >> >>> sip: [email protected]
> >> >> >>> Fax: 434.465.6833
> >> >> >>>
> >> >> >>> Email: [email protected]
> >> >> >>>
> >> >> >>> LAN/Telephony/Security and Control Systems Helpdesk:
> >> >> >>> Telephone: 434.984.8426
> >> >> >>> sip: [email protected]
> >> >> >>>
> >> >> >>> Helpdesk Contract Customers:
> >> >> >>> http://support.myitdepartment.net
> >> >> >>>
> >> >> >>> <http://support.myitdepartment.net>Blog:
> >> >> >>> http://blog.myitdepartment.net
> >> >> >>>
> >> >> >>> Linked-In Profile:
> >> >> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
> >> >> >>>
> >> >> >>> Ask about our Internet faxservices!
> >> >> >>>
> >> >> >>>
> >> >> >>
> >> >> >>
> >> >> >> --
> >> >> >> ======================
> >> >> >> Tony Graziano, Manager
> >> >> >> Telephone: 434.984.8430
> >> >> >> sip: [email protected]
> >> >> >> Fax: 434.465.6833
> >> >> >>
> >> >> >> Email: [email protected]
> >> >> >>
> >> >> >> LAN/Telephony/Security and Control Systems Helpdesk:
> >> >> >> Telephone: 434.984.8426
> >> >> >> sip: [email protected]
> >> >> >>
> >> >> >> Helpdesk Contract Customers:
> >> >> >> http://support.myitdepartment.net
> >> >> >>
> >> >> >> <http://support.myitdepartment.net>Blog:
> >> >> >> http://blog.myitdepartment.net
> >> >> >>
> >> >> >> Linked-In Profile:
> >> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
> >> >> >>
> >> >> >> Ask about our Internet faxservices!
> >> >> >>
> >> >> >>
> >> >> >> _______________________________________________
> >> >> >> sipx-users mailing list
> >> >> >> [email protected]
> >> >> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/
> >> >> >>
> >> >>
> >> >> _______________________________________________
> >> >> sipx-users mailing list
> >> >> [email protected]
> >> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/
> >> >>
> >>
> >> _______________________________________________
> >> sipx-users mailing list
> >> [email protected]
> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/
> >>
>
> _______________________________________________
> sipx-users mailing list
> [email protected]
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>

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