Maybe I should clarify that .213 is our SipX server and .164 is the SIP
trunk

2011/9/16 Nils Adolfsson <[email protected]>

> Here you go.
>
>
> 2011/9/16 Tony Graziano <[email protected]>
>
>> there is this thing called sip trace. on the wiki. generate 1 and post it.
>> On Sep 16, 2011 8:32 AM, "Nils Adolfsson" <[email protected]>
>> wrote:
>> > Yeah, I thought so too (about the formats of the numbers) so I entered
>> both
>> > numbers as they were written in the log files.
>> >
>> > Oh well, it is hard for anyone to help me trouble shooting without all
>> the
>> > information required.
>> > The error is probably one of those things that is a bit tricky to find
>> but
>> > becomes obvious when you see it.
>> > I just wonder where I go from here, I suppose I could look more into the
>> > format of the numbers and try to find out what it actually wants,
>> > as well as look into if there are any settings that I've entered
>> > incorrectly.
>> >
>> > Btw, are there any other parts involved in this except for the proxy and
>> the
>> > bridge (maybe I could find some more log messages)?
>> >
>> >
>> > 2011/9/16 Tony Graziano <[email protected]>
>> >
>> >> I was speaking about things like the auto attendant.
>> >>
>> >> detachment does no good.
>> >>
>> >> the carrier is sending you the d I d number and it could be in several
>> >> formats which has to match the alias you have entered for the user
>> etcetera.
>> >> On Sep 16, 2011 7:59 AM, "Nils Adolfsson" <[email protected]>
>> wrote:
>> >> > Thanks for the clarification of the dial plans.
>> >> > As I mentioned above, I've entered the DID number in the user alias,
>> but
>> >> > where do I find the service alias (or did you mean that it's the same
>> >> > thing)?
>> >> > I'll attach the same log file again but with the DID numbers, just in
>> >> case.
>> >> >
>> >> >
>> >> > 2011/9/16 Tony Graziano <[email protected]>
>> >> >
>> >> >> I am having a hard time following you because the dial plan is not
>> used
>> >> for
>> >> >> incoming calls.
>> >> >>
>> >> >> the user alias or the service alias for d I d number is were you put
>> the
>> >> >> incoming number in the format it's provided.
>> >> >>
>> >> >> no 1 can provide you with that because you manually edit did that
>> out of
>> >> >> your log file.
>> >> >>
>> >> >> everything in this thread so far is in the wiki.
>> >> >> On Sep 16, 2011 5:34 AM, "Nils Adolfsson" <[email protected]>
>> >> wrote:
>> >> >> > Sorry for reviving a dead thread.
>> >> >> > For those who find this conversation on any search engine:
>> >> >> >
>> >> >> > The problem I had was solved by changing the To and From
>> parameters
>> >> from
>> >> >> > <sip:username@ITSP_provider_domain> to <sip:username@my_domain>.
>> >> >> >
>> >> >> > The problem I'm having now is to call in from a regular phone on
>> the
>> >> >> public
>> >> >> > phone net to through the SIP trunk and to the SipX server.
>> >> >> > Before saying any more, the server is located OUTSIDE the
>> company's
>> >> >> firewall
>> >> >> > using a public address (I will deal with possible firewall
>> problems
>> >> later
>> >> >> > when the SipX configuration works).
>> >> >> >
>> >> >> > As it looks right now, the SipX server has a SIP trunk gateway
>> that
>> >> >> > successfully registers with the ITSP's SIP trunk.
>> >> >> > However, when calling to the SipX server from a regular phone it
>> >> fails.
>> >> >> > Every phone extension has its own public phone number, i.e. I'm
>> using
>> >> >> DID's
>> >> >> > if I understand everything correctly.
>> >> >> > I have tried to set up dial plans to route incoming calls from the
>> DID
>> >> >> > number to the local extension, enter the DID as the alias of the
>> user
>> >> and
>> >> >> > make a user who's extension is its DID.
>> >> >> > And none of this works.
>> >> >> >
>> >> >> > It seems as if the calls come into the SipX bridge and to the
>> proxy,
>> >> >> however
>> >> >> > then it says "404 Not found" and sends an error message back to
>> the
>> >> SIP
>> >> >> > trunk.
>> >> >> >
>> >> >> > I have followed several guides showing how to set things up but it
>> >> >> doesn't
>> >> >> > seem to work when I do as they do.
>> >> >> >
>> >> >> > The short version of the logs of both the proxy and the bridge is
>> the
>> >> >> > following:
>> >> >> >
>> >> >> > IN: Invite
>> >> >> > OUT: Trying
>> >> >> > OUT: Invite
>> >> >> > IN: Trying
>> >> >> > IN: 404 Not found
>> >> >> > OUT: ACK
>> >> >> > OUT: 404 Not found
>> >> >> > IN: ACK
>> >> >> >
>> >> >> > The whole log entries can be found in the attached .txt file.
>> >> >> >
>> >> >> > Regards
>> >> >> > Nils Adolfsson
>> >> >> >
>> >> >> > 2011/9/9 Tony Graziano <[email protected]>
>> >> >> >
>> >> >> >> Oh, juniper needs to have the SIP ALG function turned off, and
>> 1:1
>> >> nat
>> >> >> >> enabled. Im guessing you don't have the SIP off in it. it's
>> >> >> intentionally
>> >> >> >> mangling the ports.
>> >> >> >>
>> >> >> >>
>> >> >> >> On Fri, Sep 9, 2011 at 8:03 AM, Tony Graziano <
>> >> >> >> [email protected]> wrote:
>> >> >> >>
>> >> >> >>> I don't think you get it.
>> >> >> >>>
>> >> >> >>> provide the ITSp name. Maybe someone has done this before. Some
>> are
>> >> >> >>> quirky.
>> >> >> >>>
>> >> >> >>> State the firewall. If you dont have symmetric nat ebaled it
>> WILL
>> >> NOT
>> >> >> >>> WORK.
>> >> >> >>>
>> >> >> >>> Make sure your intranet subnets is stated properly.
>> >> >> >>>
>> >> >> >>> it times out/cant be found because it cant resolve the name or
>> your
>> >> IP
>> >> >> >>> address you are entering for the itsp can't be reached.
>> >> >> >>>
>> >> >> >>> you are being asked question, repeatedly, but you are avoiding
>> >> >> answering
>> >> >> >>> them.
>> >> >> >>>
>> >> >> >>> On Fri, Sep 9, 2011 at 7:48 AM, Nils Adolfsson <
>> >> >> [email protected]>wrote:
>> >> >> >>>
>> >> >> >>>> Hi,
>> >> >> >>>>
>> >> >> >>>> I am currently trying to set up a SIP trunk so that I can call
>> to
>> >> >> regular
>> >> >> >>>> phones through my SipX server.
>> >> >> >>>> I am having some problems though to authenticate with the
>> ITSP's
>> >> SIP
>> >> >> >>>> trunk service.
>> >> >> >>>> Log messages from sipxbridge.log shows that the request either
>> >> times
>> >> >> out
>> >> >> >>>> or that it is not found (errors 404 and 408).
>> >> >> >>>> I do not believe that it is the fire wall, because I have tried
>> to
>> >> >> open
>> >> >> >>>> both port 5060 and port 5080 both to and from the SipX server.
>> >> >> >>>> Another reason why it should not be problem with the firewall
>> is
>> >> >> because
>> >> >> >>>> that my SipX server is the one who registers to the ITSP
>> server,
>> >> i.e.
>> >> >> the
>> >> >> >>>> SipX server opens a connection.
>> >> >> >>>>
>> >> >> >>>> I find it a bit interesting that it writes the local address in
>> the
>> >> >> SIP
>> >> >> >>>> messages (as you can see in the log message below).
>> >> >> >>>> The SipX server knows that it is under NAT and that it should
>> use
>> >> NAT
>> >> >> >>>> traversal, as well as that it knows its public IP address.
>> >> >> >>>> I also find it interesting that the source and destination
>> >> addresses
>> >> >> are
>> >> >> >>>> identical saying "username@ITSP_provider_domain", especially
>> when
>> >> the
>> >> >> >>>> ITSP (I called them to see if they had any logs of what was
>> wring)
>> >> >> said that
>> >> >> >>>> it should be "username@my_domain".
>> >> >> >>>>
>> >> >> >>>> I have tried to use port 5080 on my server and send
>> authentication
>> >> >> >>>> requests to port 5060 on the ITSP's server.
>> >> >> >>>> I have also tried to use port 5060 on my SipX server while
>> using
>> >> the
>> >> >> >>>> option where SipX listens to that port for SIP trunking
>> messages.
>> >> >> >>>>
>> >> >> >>>> The two main guides I've followed are:
>> >> >> >>>> http://wiki.sipfoundry.org/display/sipXecs/SIP+Trunking
>> >> >> >>>> http://blog.myitdepartment.net/?p=191
>> >> >> >>>>
>> >> >> >>>> Other info
>> >> >> >>>> --------------
>> >> >> >>>> The firewall is a Juniper SSG5 (firmware 6.3.0R8.0)
>> >> >> >>>> ITSP: DGC (http://www.dgc.se/sv/om-dgc/About-DGC-ENG/)
>> >> >> >>>> Name of the SipX server: sipx1.prod.sipx
>> >> >> >>>>
>> >> >> >>>> Log messages from /var/log/sipxpbx/sipxbridge.log
>> >> >> >>>>
>> >> >> >>>> Outgoing message:
>> >> >> >>>> ----------------------------
>> >> >> >>>>
>> >> >>
>> >>
>> "2011-09-09T10:04:07.209000Z":20:OUTGOING:INFO:sipx1.prod.sipx:Timer-0:00000000:sipXbridge:"Sent
>> >> >> >>>> SIP Message :\n----Remote Host:192.168.10.12---- Port:
>> >> >> 5060----\nREGISTER
>> >> >> >>>> sip:ITSP_provider_domain SIP/2.0\r\nCall-ID:
>> >> >> >>>> [email protected]\r\nCSeq: 2
>> >> >> >>>> REGISTER\r\nFrom: <sip:username@ITSP_provider_domain
>> >> >> >;tag=892685948627891857\r\nTo:
>> >> >> >>>> <sip:username@ITSP_provider_domain>\r\nVia: SIP/2.0/TCP
>> >> >> >>>> 192.168.10.12:5080
>> >> >>
>> ;branch=z9hG4bK65a6742857b86280cbfa7e40924e361e383035\r\nMax-Forwards:
>> >> >> >>>> 70\r\nUser-Agent: sipXecs/4.4.0 sipXecs/sipxbridge
>> >> (Linux)\r\nAllow:
>> >> >> >>>> INVITE,BYE,ACK,CANCEL,OPTIONS\r\nSupported: timer\r\nRoute:
>> >> >> >>>> <sip:192.168.10.12:5060;transport=tcp;lr>\r\nContact: <
>> >> >> >>>> sip:[email protected];transport=tcp>\r\nExpires:
>> >> >> >>>> 600\r\nContent-Length:
>> >> >> >>>> 0\r\n\r\n--------------------END--------------------\n"
>> >> >> >>>>
>> >> >> >>>> Incoming message:
>> >> >> >>>> ----------------------------
>> >> >> >>>>
>> >> >>
>> >>
>> "2011-09-09T10:04:12.336000Z":22:INCOMING:INFO:sipx1.prod.sipx:PipelineThread-0:00000000:sipXbridge:"Read
>> >> >> >>>> SIP Message:\n----Remote Host:192.168.10.12---- Port:
>> >> >> 5060----\nSIP/2.0 408
>> >> >> >>>> Request timeout\r\nFrom: <sip:username@ITSP_provider_domain
>> >> >> >;tag=892685948627891857\r\nTo:
>> >> >> >>>> <sip:username@ITSP_provider_domain>;tag=CHszxZ\r\nCall-ID:
>> >> >> >>>> [email protected]\r\nCSeq: 2
>> >> >> >>>> REGISTER\r\nVia: SIP/2.0/TCP 192.168.10.12:5080
>> >> >> ;branch=z9hG4bK65a6742857b86280cbfa7e40924e361e383035\r\nServer:
>> >> >> >>>> sipXecs/4.4.0 sipXecs/sipXproxy (Linux)\r\nContent-Length:
>> >> >> >>>> 0\r\n\r\n====================END====================\n"
>> >> >> >>>>
>> >> >> >>>> Sniffing with Wireshark shows pretty much the same thing as
>> these
>> >> >> logs.
>> >> >> >>>>
>> >> >> >>>> _______________________________________________
>> >> >> >>>> sipx-users mailing list
>> >> >> >>>> [email protected]
>> >> >> >>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>> >> >> >>>>
>> >> >> >>>
>> >> >> >>>
>> >> >> >>>
>> >> >> >>> --
>> >> >> >>> ======================
>> >> >> >>> Tony Graziano, Manager
>> >> >> >>> Telephone: 434.984.8430
>> >> >> >>> sip: [email protected]
>> >> >> >>> Fax: 434.465.6833
>> >> >> >>>
>> >> >> >>> Email: [email protected]
>> >> >> >>>
>> >> >> >>> LAN/Telephony/Security and Control Systems Helpdesk:
>> >> >> >>> Telephone: 434.984.8426
>> >> >> >>> sip: [email protected]
>> >> >> >>>
>> >> >> >>> Helpdesk Contract Customers:
>> >> >> >>> http://support.myitdepartment.net
>> >> >> >>>
>> >> >> >>> <http://support.myitdepartment.net>Blog:
>> >> >> >>> http://blog.myitdepartment.net
>> >> >> >>>
>> >> >> >>> Linked-In Profile:
>> >> >> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>> >> >> >>>
>> >> >> >>> Ask about our Internet faxservices!
>> >> >> >>>
>> >> >> >>>
>> >> >> >>
>> >> >> >>
>> >> >> >> --
>> >> >> >> ======================
>> >> >> >> Tony Graziano, Manager
>> >> >> >> Telephone: 434.984.8430
>> >> >> >> sip: [email protected]
>> >> >> >> Fax: 434.465.6833
>> >> >> >>
>> >> >> >> Email: [email protected]
>> >> >> >>
>> >> >> >> LAN/Telephony/Security and Control Systems Helpdesk:
>> >> >> >> Telephone: 434.984.8426
>> >> >> >> sip: [email protected]
>> >> >> >>
>> >> >> >> Helpdesk Contract Customers:
>> >> >> >> http://support.myitdepartment.net
>> >> >> >>
>> >> >> >> <http://support.myitdepartment.net>Blog:
>> >> >> >> http://blog.myitdepartment.net
>> >> >> >>
>> >> >> >> Linked-In Profile:
>> >> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
>> >> >> >>
>> >> >> >> Ask about our Internet faxservices!
>> >> >> >>
>> >> >> >>
>> >> >> >> _______________________________________________
>> >> >> >> sipx-users mailing list
>> >> >> >> [email protected]
>> >> >> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>> >> >> >>
>> >> >>
>> >> >> _______________________________________________
>> >> >> sipx-users mailing list
>> >> >> [email protected]
>> >> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>> >> >>
>> >>
>> >> _______________________________________________
>> >> sipx-users mailing list
>> >> [email protected]
>> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>> >>
>>
>> _______________________________________________
>> sipx-users mailing list
>> [email protected]
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>
>
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