I tried enabling some NAT stuff in the Cisco config file and got it to dial out but there was no audio either way and it wasn't really working at all. Does this indicate a port problem? Tony previously helped me solve a different issue by disabling the port forwarding on my router so I don't want to mess with that. Any ideas? Or places in the UK to find polycom phones at a competitive price? :)
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Ewan McLean
15 September 2011 14:30

I agree with you I wish I had never picked this up but I got it cheap and didn't realise how big a pain it is. Looks like polycom phones are running upwards of £200 for a decent model which I can't throw away unless I could sell on this one.

I tried factory resetting the phone and letting sipX do it via TFTP but although I can dial internally, voicemail etc. it doesn't seem to want to dial out by dialplan at all. Anyone know where to even start debugging this? Is it a case of merging the logs and using sipviewer?





Becker, Jesse
13 September 2011 13:02

I could not agree with Tony more.  I spent soooooo much time working with others in 2008 and 2009 working on the Cisco Plus configurations only to come to the conclusion that Cisco SIP really isn't standard SIP. There are so many interop issues with their SIP firmware.  It only works right if you use call manager.  You should see all the settings you have to change to get their CUCM "sip trunk" to work with SipX.

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Tony Graziano
12 September 2011 23:36

I consider the 7900's the anti-sip. 

I have a site with some cisco gear that we got to work, but I am very reluctant to touch it.

I think other have some 7960's that they have gotten to work, but as remote phones they are more problematic if i recall.

i would imagine you have an old dial plan in the phone that is overriding the standard config. you should try using sipxconfig to configure the phone for you like any other before tinkering manually (IMO).




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Ewan McLean
12 September 2011 23:11

Thanks Tony, I can't believe that actually worked! I guess my head is still in the asterisk 'everything hits the server first' way of doing things. I don't suppose you've configured 7960s before? Inbound calls work fine but trying to place an outbound clal doesn't. It seems to be trying to direct the call to my cellphone to a local extension ie [email protected] instead of going through the established dial plan. I did have a problem when i was getting this set up with whether or not to use IPs/DNS and such so I wonder if it might be related?


undo this: There's a home broadband router at .1 with various ports opened through
the firewall/NAT for SIP.

make sure that any sip ALG is off on the home broadband router. 

sipx is already compensating for that, it will handle the nat, and you are not letting it.





Ewan McLean
12 September 2011 22:43

Hello

I'm trying to resolve a one way inbound audio issue. I have a softphone (Xlite 4) at IP 192.168.1.2 connecting to sipXecs on 192.168.1.100

There's a home broadband router at .1 with various ports opened through the firewall/NAT for SIP.

The SIP trunk is outside the network at the ITSP. Outbound calls work great. Inbound calls result in the cell phone being able to talk to the softphone but not the other way around.

I'm confident this is some sort of port/NAT/firewall/config issue but I've tried looking around online and I keep getting directed to solutions with different circumstances so any help you can give would be much appreciated!!

Ewan


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