FYI, I updated the phones to 3.2.4B and the problem was resolved.  Yea!

Jeff
On Sep 15, 2011, at 4:02 PM, Jeff Gilmore wrote:

> I am sending this a second time, because I don't see it appearing on list or 
> forum.
> 
> I have started having a problem with a Polycom IP320.  The problem is that, 
> on incoming outside calls, when I pick up the call, the phone displays 
> <ignore> <answer><more> instead of answering the call.  Pressing the buttons 
> does nothing, and the caller hears dead air.
> 
> If I call this phone from an internal extension, it works OK.  It used to 
> work fine.
> 
> I had posted a question about this problem to the list a few weeks back, and 
> was advised that it was a likely a problem solved in recent 4.4 builds.  I 
> updated to the later 4.4 last night ( I believe it is at level 4.4 update 10; 
>  sipxconfig displays "4.4.0- 2011-09-02EDT15:37:13 domU-12-31-39-15-62-46") 
> and the problem persists.  I am running 3.1.3.0439 on the phone.
> 
> The problem started happening when my vendor moved me to a different SBC on 
> their Metaswitch.  But since everything else works fine on my other  devices 
> (mostly ATA2102s), I don't know what to tell them to change (and I don't 
> trust them to figure it out themselves)!
> 
> Is anyone willing to look at a trace to see if you can help me understand 
> how/why it is failing?
> 
> Thanks,
> Jeff

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