On Fri, Oct 21, 2011 at 5:15 AM, Jan Fricke <[email protected]> wrote: > Is OpenACD able to behave like the old acd system configured with answer > mode “Ring all” (one incoming call, all phones with matching skills ring. > Other incoming calls at this time will hear music. After one of the agents > received the call, the free phones will ring again.). This kind of mix > between acd and hunt group is very useful in some cases.
we'd definitely like to get all the features ported from sipXacd before we obsolete it sometime down the road. This question might be best suited for OpenACD ML http://groups.google.com/group/openacd _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
