If you have a Polycom phone there is a way around that though...

On Fri, Oct 28, 2011 at 6:57 PM, Todd Hodgen <[email protected]> wrote:

> ** **
>
> I discovered that as soon as you install Lync with a pc, the ability to use
> the TAPI interface is disabled.   Real bummer for customers that have the
> SIPTAPI for click-to-call.   ****
>
> ** **
>
> There is a Knowledgebase article from Microsoft for this particular case of
> the TAPI being disabled.   The KB article allows SIPITAPI to run on the
> machine, and be used, while Lync is closed.  Once Lync opens, Click to call
> tries to use Lync again.****
>
> ** **
>
> Certainly this is not perfect, and not elegant, but it does allow for Lync
> and SIPTapi to co-exist on the same machine, and turning off Lync allows the
> Click-to-call to work.****
>
> ** **
>
> http://support.microsoft.com/kb/959625/****
>
> ** **
>
> I have gotten their Tech support to open a feature request to enable
> SIPTAPI interface within Lync.  Suspect it won’t go anywhere.****
>
> ** **
>
> ** **
>
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>



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