just wondering if each codec offer was a forward (branch) and each was
being answered/counted it would help to shut some of the codecs off so it
reduced the hop count.

I think the ultimate answer is to ask the trunk provider to increase
theirs.  10 is really not enough, though they might be really targeting a
residential/soho market and their idea of a trunk is really a one stop
connection to the ua/answering machine, so they assume (and might be right
in that context) that 10 is enough.

On Wed, Nov 9, 2011 at 11:52 AM, Joegen Baclor <[email protected]> wrote:

> **
> Tony,
> I dont think codec matters in the OP's case. Although i sure hope it
> does.  codec issues is something that sipx excels in because of it being a
> proxy.  Unfortunately this is not one of those.  RFC war?  nah ---
> joegen
>
>
>
> On 11/09/2011 11:34 PM, Tony Graziano wrote:
>
> would it matter how many codex you have enabled in your client/ua?
> On Nov 9, 2011 10:01 AM, "Joegen Baclor" <[email protected]> wrote:
>
>>  Perhaps this would help.
>> http://wiki.sipfoundry.org/display/sipXecs/Call+Redirectors
>>
>> Each redirect is a hop.
>>
>> On 11/09/2011 08:14 PM, Paul Kramer wrote:
>>
>> Thank you both for your kind input. I'm very impressed at the promptness
>> of replies on the list so far!
>>
>>  I've created a new issue at http://track.sipfoundry.org/browse/XX-9954,
>> however this is the first issue I have created so there could be problems
>> with it.
>>
>>  Apart from the "Too many hops" error message in the sipxproxy log, was
>> there any other indication that the problem could be related to
>> max-forwards? In the pcap file I can see the original invite from the ITSP
>> contains a max-forwards value of 10 which i'm guessing also helped in
>> diagnosing the problem.
>>
>>  Do you know if there's a resource available describinig the flow of
>> data between each SipXecs component? I'm looking at the merged.xml file in
>> sipviewer and must say i'm quite confused.
>>
>>  Thanks again for your help.
>>
>>  Paul
>>
>> On Wed, Nov 9, 2011 at 9:27 PM, Joegen Baclor <[email protected]> wrote:
>>
>>>  Max-Forwards strikes again.   Your ITSP is sending a Max-Forwards of 10
>>> which is consumed by the hops required to eventually land the call to the
>>> IVR.   The reason why it does not show when not using aliases is because it
>>> takes a lesser amount of hop and does not consume the max forwards.   I
>>> have discussed this with the developers and we agreed that we can introduce
>>> a reset-max-forwards=value  parameter in the ITSP account setting.   This
>>> would allow calls coming from these ITSPs with very low max forwards  to be
>>> rewritten.
>>>
>>>
>>> Please create a tracker for this in jira and attach the logs oisted
>>> here.
>>>
>>>
>>>
>>> On 11/09/2011 04:19 PM, Paul Kramer wrote:
>>>
>>>  Ok here is the log with enhanced debugging. I had a quick look at the
>>> voicemail dialplan and everything seemed to be in order.
>>>
>>> On Tue, Nov 8, 2011 at 1:18 PM, Paul Kramer <[email protected]>wrote:
>>>
>>>> Hi all, this is my first post on the forums and I'm a little wet behind
>>>> the ears - might have to be a bit patient with me [image: Laughing]
>>>>
>>>> I'm having an issue with calls made from the PSTN coming in through the
>>>> Internode (Australian) ITSP trunk I have setup in sipxecs. When I forward
>>>> calls to an extension via System -> Servers -> *server* -> Sip Trunking ->
>>>> Incoming Calls Destination, calls forward to VM successfully. However when
>>>> I apply my ITSP DID to any extension, the extension rings and a call can be
>>>> established but when the call is forwarded to VM, it is dropped at the far
>>>> end. VM forwarding also works as expected during internal calls.
>>>>
>>>> Attached are two sets of logs and traces: one with aliases configured
>>>> and one with calls passed straight through to an extension.
>>>>
>>>> Thanks in advance for your help.
>>>>
>>>> Paul
>>>
>>>
>>>
>>> _______________________________________________
>>> sipx-users mailing [email protected]
>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>
>>>
>>>
>>
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>>
>>
>>
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>
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>
>


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