I would not be sure this applies to your environment (or any). I'm not
aware sipx will send busy to PSTN callers. That is usually done at a
gateway or provider. sipx's incoming call design is designed to avoid
call blocking (so the calls would go to voicemail, etc.). Internally
if the user does not have voicemail permissions (and PSTN calls) what
happens when you dial someone who has DND enabled or calls=1?

On Mon, Feb 6, 2012 at 11:02 AM, Claas Hilbrecht
<[email protected]> wrote:
> Hello,
>
> today I tried to understand what settings are reponsible for Busy on Busy
> (send busy to calling party if a user is already talking to someone) or
> Busy on DND (send busy if a user marks a line DND). I have several polycom
> phones and set "calls per line key" to "1". In the same "tab" there's a
> setting with the description: "If checked, reject all incoming calls with
> the reason 'busy' if do-not-disturb is enabled." which is marked.
>
> I have two lines at the same (!) polycom phone. One line is labeld "219"
> where Busy-on-Busy/DND didn't work and another line "222" where
> Busy-on-Busy/DND works. The line "222" was created today, the line "219" is
> created 14 months ago. I compared every settings under the "user" settings
> and can't find any differences (besides username, password and so on). I
> even downloaded the phone configuration from sipxecs and compared both
> lines with diff. Even there I can see any difference besides
> username+password. So there must be some other settings somewhere inside
> sipXecs, but I don't know where to search now.
>
> Has someone an idea where I should start looking next?
>
> FYI, I'm using sipXecs 4.4.0- 2011-10-12EDT17:21:46
>
> --
>  Claas Hilbrecht
>  http://www.jucs-kramkiste.de
>
> _______________________________________________
> sipx-users mailing list
> [email protected]
> List Archive: http://list.sipfoundry.org/archive/sipx-users/



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