I get the same error once or twice a day at one location, but strangely not at any other locations. All connect to the newyork.voip.ms instance, all have the same firewall and rules in place.
I have yet to determine a cause (and clearly a solution). Philippe On Mon, Feb 6, 2012 at 3:10 PM, Nathaniel Watkins < [email protected]> wrote: > Has anyone else seen the below behavor? I seem to get this about once a > day - one minute later I get a message that the ITSP account has recovered. > > I was quick on the draw today - so as soon as the first email came in - I > dialed my cell phone as a long distance call - sure enough, it was routed > thru the PRI (which is my secondary gateway in sipXecs). A minute later > when the email came thru that everything was working - I called it again > and it went thru voip.ms > > I'm guessing that calls are dropped when this happens - although, I've not > gotten any calls about it... > > I suppose I can constantly ping newyork.voip.ms and see if I'm losing > connectivity from my pc (although, it uses a different router). > > Thoughts? > > > -----Original Message----- > From: sipXecs Alarm Notification Service [mailto: > [email protected]] > Sent: Monday, February 06, 2012 3:04 PM > To: ITStaff > Subject: Alarm SPX00016: The ITSP Account could not be reached > > Message from sipXecs > Alarm: SPX00016 > Reported on: sipx.garrettcounty.org > Reported at: 2012-02-06T20:03:39.760207Z > Severity: CRIT > Alarm Text: An attempt to signal the ITSP 'newyork.voip.ms' timed out. > Suggested Resolution: Check your ITSP Account Domain, Proxy and Registrar > settings and restart the SIP Trunking service. > > This message and any files transmitted with it are intended only for the > individual(s) or entity named. If you are not the intended individual(s) or > entity named you are hereby notified that any disclosure, copying, > distribution or reliance upon its contents is strictly prohibited. If you > have received this in error, please notify the sender, delete the original, > and destroy all copies. Email transmissions cannot be guaranteed to be > secure or error-free as information could be intercepted, corrupted, lost, > destroyed, arrive late or incomplete, or contain viruses. Garrett County > Government therefore does not accept any liability for any errors or > omissions in the contents of this message, which arise as a result of email > transmission. > > > Garrett County Government, > 203 South Fourth Street, Courthouse, Oakland, Maryland 21550 > www.garrettcounty.org > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ >
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