Ditto here guys...  I tried tracking this down with them and got nowhere...

It doesn't seem to be affecting anything.  I also have a second account
connecting through chicago.voip.ms and it's not doing it.

Mike

On Mon, Feb 6, 2012 at 3:46 PM, Todd Hodgen <[email protected]> wrote:

> This is precisely why I don't use VOIP.ms as a primary route with
> customers.
> I experience the same thing out of their Seattle server, and I used to
> experience the same out of Dallas and Los Angeles.   In my opinion, they
> are
> not ready to be a recommended service for customers that use them as their
> primary service.   I restrict their use to prepaid services for
> International calling, so as to restrict the liability to the customer, and
> for conference services since they have a high number of CCS's with their
> service.
>
> If a customer is wanting SIP trunks for their primary service, I generally
> recommend Broadvox.   As low as $12.75 a month for unlimited local calling.
> $.02 cents for long distance.
>
> I've used VOIP.ms for over three years now.  They have improved
> considerably, but still are not what I would consider a reliable career for
> primary service.
>
> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]] On Behalf Of Nathaniel
> Watkins
> Sent: Monday, February 06, 2012 12:11 PM
> To: Discussion list for users of sipXecs software
> Subject: [sipx-users] FW: Alarm SPX00016: The ITSP Account could not be
> reached
>
> Has anyone else seen the below behavor?  I seem to get this about once a
> day
> - one minute later I get a message that the ITSP account has recovered.
>
> I was quick on the draw today - so as soon as the first email came in - I
> dialed my cell phone as a long distance call - sure enough, it was routed
> thru the PRI (which is my secondary gateway in sipXecs).  A minute later
> when the email came thru that everything was working - I called it again
> and
> it went thru voip.ms
>
> I'm guessing that calls are dropped when this happens - although, I've not
> gotten any calls about it...
>
> I suppose I can constantly ping newyork.voip.ms and see if I'm losing
> connectivity from my pc (although, it uses a different router).
>
> Thoughts?
>
>
> -----Original Message-----
> From: sipXecs Alarm Notification Service
> [mailto:[email protected]]
> Sent: Monday, February 06, 2012 3:04 PM
> To: ITStaff
> Subject: Alarm SPX00016: The ITSP Account could not be reached
>
> Message from sipXecs
> Alarm: SPX00016
> Reported on: sipx.garrettcounty.org
> Reported at: 2012-02-06T20:03:39.760207Z
> Severity: CRIT
> Alarm Text: An attempt to signal the ITSP 'newyork.voip.ms' timed out.
> Suggested Resolution: Check your ITSP Account Domain, Proxy and Registrar
> settings and restart the SIP Trunking service.
>
> This message and any files transmitted with it are intended only for the
> individual(s) or entity named. If you are not the intended individual(s) or
> entity named you are hereby notified that any disclosure, copying,
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> Government therefore does not accept any liability for any errors or
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> transmission.
>
>
>  Garrett County Government,
> 203 South Fourth Street, Courthouse, Oakland, Maryland 21550
> www.garrettcounty.org _______________________________________________
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-- 
Michael Picher, Director of Technical Services
eZuce, Inc.

300 Brickstone Square****

Suite 201****

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O.978-296-1005 X2015
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@mpicher <http://twitter.com/mpicher>
www.ezuce.com

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