Todd,

Provider is IIS Group. Phones are Grandstream GXP2000. Firmware is
1.2.2.26. Router is a DD-WRT v24. The download link for the sipviewer .jar
file found at
http://wiki.sipfoundry.org/display/sipXecs/Display+SIP+message+flow+using+Sipviewer
does
not work unfortunately so I am unable to use it.

As Tony suggested in the previous post, my provider is not making request
to 5080 but rather 5060. However I am forwarding requests to 5060 to 5080
through my router. Could this be my problem most likely?

On Tue, Feb 7, 2012 at 2:04 PM, Todd Hodgen <[email protected]> wrote:

> Mark,****
>
> ** **
>
> You will want to provide the name of the ITSP, the model of phones you are
> using, and the version of firmware they are running on.  Brand of router
> can be helpful as well.****
>
> ** **
>
> Do a search on the wiki at wiki.sipfoundry.org and look up the page on
> the sipviewer.  It will have instructions on its use.   There are
> instructions on the site or doing a call trace, which can then be viewed in
> sipviewer.****
>
> ** **
>
> *From:* [email protected] [mailto:
> [email protected]] *On Behalf Of *Mark Roseboom
> *Sent:* Tuesday, February 07, 2012 10:55 AM
> *To:* [email protected]
> *Subject:* [sipx-users] On Hold Fails for Inbound Calls through SIP Trunk*
> ***
>
> ** **
>
> Using sipXecs 4.4. Inbound and outbound calls work with my ITSP. ****
>
> ** **
>
> Placing a call on hold works when calling any internal extension. On hold
> also works when making an outbound call through SIP trunk.****
>
> ** **
>
> However when an inbound call comes in, and its placed on hold, the call is
> dropped. Thinking it must be a NAT / firewall issue. ****
>
> ** **
>
> Not sure what other diagnostics to give, please let me know.****
>
> ** **
>
> Thanks.****
>
> ** **
>
> Mark****
>
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