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I've been thinking of posting something similar to this for
a couple weeks.  Not about problems with stability, but
about the need for a consolidated "best practices" guide.  I
know there is a ton of information on the wiki, but for
someone new to sipXecs it's tough to sort through the wiki
and forum and figure out which recommendations are most
popular, which are most current, etc.  Some people replied
that Tim should "read the book," although he clearly said
"I've followed the instructions from the book, the wiki, and
this forum."  If someone spent a year testing sipXecs and
couldn't get it running well, I think it's reasonable that
he get frustrated and move on.  If there was a best
practices guide that was kept current with the
recommendations of those who are successfully running
sipXecs installations, at least he could reference that and
see where his installation differs.  

In my relatively short time following this project and the
mailing list, I see a lot of the same questions coming up
repeatedly.  It seems like a lot of time could be saved on
both ends (new users and developers/support) if people could
easily see a list of what works and what doesn't in the
current release.  For example, here's a list of things I'm
unsure about after reading the wiki and following the
mailing list for a while:

-Should sipXecs run behind NAT?  What are you losing by
doing that?
-When is a SBC required? Which ones are known to work?
-How many people are using SRTP/TLS?
-How are remote users connecting if on a private network?
-Which is recommended for enterprises: using enterprise
domain (DNS), seperate domain, or a subdomain (very common
question/problem)
-Which ITSP(s) are least problematic? Which support E911?
-Best method for 911 for remote users or remote offices. How
to point phone to local gateway for 911 calls.

I hope to get some of these answers at the sipX-CoLab,
although it seems like more advanced topics and 4.6 will
mostly be covered.  I admit that I have not read the book
yet (though I plan to), but although it is probably still
relevant, it is for an older release.  

Just as a reference/idea, I have followed and used Zenoss
since before they went commercial.  They have a fairly large
administration guide in PDF and HTML, and for each new
version that is released the changes get applied and the new
guide is released.  It would probably be fine to do that on
a wiki page, but it would need to stay current and keep
different versions, so you know you can always look at the
guide for the release you are using.

Just thought I'd chime in and give a few suggestions, but I
really like this project/community and see that it has a ton
of potential.  I hope to be able to move all of our legacy
hybrix PBXs to sipXecs in the (hopefully near) future.

-Nate Baker
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