I would think that there are many eZuce resellers that are jumping on the
opportunity to show the difference between the open source solution and the
eZuce solution after these questions.   It's a great sales opportunity for
eZuce resellers, to show how they differentiate that product from other
products, include sipXecs.

And I would suspect they have a resource for showing that difference.  If
you aren't being contacted by someone, I'd reach out on the list and ask who
is a reseller so they can contact you.

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Burleigh, Matt
Sent: Friday, February 17, 2012 11:30 AM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] sipXecs Commercial Feasibility

I too would like to see a side by side comparison of the current OpenUC
offering versus SipXECS 4.4. 

We migrated from an old ShoreTel v6 system to a SipXECS 4.2-4.4 system about
8 months ago. We're small with about 30 users, do lots of conferencing and
only a dozen hard phones, a mix of Polycom phones, IP 500(actually branded
ShoreLine and were MGCP), IP 6000s,  IP 335s and also a dozen Bria 3
softphones. Using a dedicated FreeSwitch server with a Digium PRI card as
our primary gateway(I hope to integrate this PRI card directly into sipx
server at some point). I agree that diagnosing anything is more than painful
but overall were pretty happy with the results so far.


-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Nate
Sent: Friday, February 17, 2012 1:36 AM
To: [email protected]
Subject: Re: [sipx-users] sipXecs Commercial Feasibility


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Mike,

I would like to see a list of what documentation eZuce has, what cost would
be associated with getting access to that documentation, and what the
differences between OpenUC and sipXecs community are.  Should I contact you
off-list for that information?

The problem with paying upfront for documentation and OpenUC is we would
need to be sure it's going to work for us.  If we want to test some
scenarios in a lab to make sure it will work for our situation without
paying for support, we're stuck with the community documentation.
Depending on what that cost is, it may not even be an issue.

My point about the Zenoss reference (which people not familiar with Zenoss
would probably not get) was that the administration guide for Zenoss Core is
available to the community but created/updated by Zenoss.
I just think it's difficult for the community documentation to stay current
without some commercial backing.  People are usually crunched for time and
when they solve a problem, they put off documenting it and eventually forget
about it.

Thanks,
Nate
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