All, We used My Buddy pretty heavily ( <3 ) in our OIT office. However, sometimes certain components stops functioning. Most noticeably the find feature, call feature, or anything that interacts with a phone books. Sometimes restarting My Buddy or Instant Messaging helps. Sometimes it is required to restart the whole sipxecs service to restore. Is there another service that should be restart? Is there any log information I should provide that would be helpful for debugging? If would be glad to provide if you can point me in the right direction.
Thanks, Jes -- Jesse Becker Technical Manager Office of Information Technology Network+ | Linux+ Certified Professional DATATEL+SGHE @ SUNY Ulster 491 Cottekill Road, Stone Ridge, NY 12484 Tel 845-687-5064 | Fax 845-687-5105 [email protected] | www.sunyulster.edu <http://www.sunyulster.edu/> Open or check the status of a ticket by visiting Helpdesk Online<https://helpdesk.sunyulster.edu/> Look up answers to frequently asked questions by visiting the Knowledge Base<https://kb.sunyulster.edu/>
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