Hello,

We are experiencing a very annoying issue where all outbound calls are
getting disconnected after 30 minutes. pressing Hold then Unhold will
recover the audio path.

As per the sniffer we see when a call is created by SIPX (either initial or
after pressing hold / Unhold), the SIP 200 Message is sent from the SBC to
SIPX with the public IP of the SBC in the SDP packet. SIPX establishes the
connection first and all is well.

In the middle of a call, after 30 minutes, a RE-INVITE happens from the
ITSP side of the connection. Since the packets are flowing in a different
direction, the SIP 200 Message flows in the opposite direction, and the SBC
attempts to connect to the SDP IP address in the packet, which is being
identified as an internal IP address (Polycom Phone IP address).


Tony Graziano has suggested to us previously to have all phones registered
directly to the SBC instead of SIPX . We finally will receive a help from
ACME  (SBC team) to help us on configuring a registration plan for the
Polycom phones on the SBC.

Kindly let me know :
1.       What configuration changes need to be done on the phones to
achieve this requirement.
2.       Any changes required on the SIPX server side to make this
registration work?

Kind Regards
Saad Khankan
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