Paul, in the TFPT directory, the files for managing the Polycom phones can be found. You will notice that there is a 00000000.cfg file, and there should be a [mac].cfg file as well. Open the file, and you will see that there are lines for delineating the different models of Polycom phones that are legacy. Based on the model number, they call out a specific file, that is different than the newer phones.
You will have to ensure those files are in the directory for them to be FTP'd to the phones. It's a pretty simple management structure that works well if the files are indeed in the directory. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Paul Warren Sent: Friday, March 30, 2012 1:19 PM To: [email protected] Subject: [sipx-users] sipxecs and Polycom 501 I created a new install of sipxecs (4.4.0) and want to register a Polycom 501. I created a new phone device and added a line to it and did a "Send Profiles" (which timed-out because the phone was not online). I factory-defaulted the phone (4,6,8,* plus password). When I reboot the phone, I can see (via tcpdump) that the phone is requesting several files (various .ld files and .cfg files). At the end of it all, I get a 'Config File Error. Error is 0x10020'. I have not activated any device files, and I'm thinking this might be an issue. Does anyone have any suggestions on where to go next? Can I provide any more details that would help you point me in the right direction. Thanks! - Paul Confidentiality Notice: This Informatix, Inc. email message is intended only for the use of the individual or entity to which it is addressed, and may contain information that is privileged, confidential, and exempt from disclosure under applicable law. Access to this email by anyone other than the intended addressee(s)is prohibited without prior approval. _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
