Checked the MX records and they are pointing to the kerio mail server. Is it possible that the EmailFormat.properties file is incorrect. What is the known good example of the file that is replied upon in the sipXecs community. Perhaps I have an issue in my file and that is why I have not courtesy email link. From: [email protected] [mailto:[email protected]] On Behalf Of Tony Graziano Sent: Tuesday, April 03, 2012 10:16 AM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] IMAP Issues correct. sipx should send out a courtesy email with a link for the user to set the password for their imap account. if it is not sending that, it is likely due to the mx records pointing back to itself. On Tue, Apr 3, 2012 at 10:09 AM, Robert Schroeder <[email protected]> wrote: Tony, In the first email message that contains the WAV file attachment, am I supposed to see the different links for "Listen to message", "Show voicemail Inbox" and "Delete message"? I assume not as I no longer see the option for selecting "Full" when IMAP is selected. I also am assuming that this is because of SYNC. Thanks for the help, Rob From: [email protected] [mailto:[email protected]] On Behalf Of Tony Graziano Sent: Tuesday, April 03, 2012 9:54 AM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] IMAP Issues determine if your server/provider supports IDLE and SEARCHES if it does not return these capabilities or does not have them to enable, you won't really get anywhere. there is a posting about the email password change password required and you should search the archives for that, its a separate thing. Once you get the password working, you wont sync imap with voicemail unless you "determine if your server/provider supports IDLE and SEARCHES". On Tue, Apr 3, 2012 at 9:47 AM, Robert Schroeder <[email protected]> wrote: I am having some problems with the IMAP feature within sipXecs. I am receiving the email with the wav file attachment however I also am getting an additional email informing me that "e-mail password change required" via a sender of "Voicemail [email protected]" . I have changed the EmailFormats.properties file entries listed below. SenderName = Voicemail & Fax Notification Service SenderMailto = [email protected] HtmlTitle = Voicemail & Fax Notification Fax_format = pdf I have reviewed the wiki information for IMAP setup and it seems straight forward. I have reviewed Google results and those perhaps lead to a conclusion that sipXecs and our IMAP server are not playing nice together. Would this be the correct conclusion? If I use regular email with Full notification the voicemail & fax feature seems to work well. The email server that we are using is Kerio Connect 7.3.2 Perhaps others may be able to help me out on trying to figure the problem. My goal is to allow the users to manage voicemail (Read - Listen, Delete - Delete) in Outlook. Thanks everyone,
Robert Schroeder IT Manager Information Systems Member First Mortgage, LLC NOTICE: This electronic mail message and any content within it are intended exclusively for the individual(s) or entities to which it is addressed. The message, together with any attachments and all other content, may contain confidential and/or privileged information. Any unauthorized review, use, print, save, copy, disclosure or distribution is strictly prohibited. If you have received this message in error, please immediately advise the sender by reply email and delete all copies. _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net NOTICE: This electronic mail message and any content within it are intended exclusively for the individual(s) or entities to which it is addressed. The message, together with any attachments and all other content, may contain confidential and/or privileged information. Any unauthorized review, use, print, save, copy, disclosure or distribution is strictly prohibited. If you have received this message in error, please immediately advise the sender by reply email and delete all copies. _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net NOTICE: This electronic mail message and any content within it are intended exclusively for the individual(s) or entities to which it is addressed. The message, together with any attachments and all other content, may contain confidential and/or privileged information. Any unauthorized review, use, print, save, copy, disclosure or distribution is strictly prohibited. If you have received this message in error, please immediately advise the sender by reply email and delete all copies.
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