I'm experiencing some intermittent call failures and I'm having trouble diagnosing the problem. About 50% of the time when a user dials out, they will receive a fast busy, the other times the call goes through as expected. Once a call is established there are times when the call will be disconnected in the middle of a conversation. I'm not sure of the frequency of the dropped called, but it seems to be less often than the fast busy on dial out.
Our setup consists of Polycom phones [650,331,335] connected to sipx v4.4.0. Our service provided has installed a Edgewater 4550 SBC that is setup as a SIP Trunk gateway. I have captures traces of two calls, the first is a failure, the second is the same call successful. Failed Trace: http://mmoulton-sipx.s3.amazonaws.com/trace-mmoulton-failed. xml Success Trace: http://mmoulton-sipx.s3.amazonaws.com/trace-mmoulton-success .xml Any help would be greatly appreciated. On a side note, where would you recommend I look for paid support to resolve this issue if the list is unable to easily help? Thanks! _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
