Usually an ingate dealer helps configure the device for you. Since you got
it from Earthlink, they should be able to help. We have a couple here, but
the config is different for each provider, and that's where the
dealer/provider needs to step up and be responsible for the sbc.

On Wed, Apr 4, 2012 at 3:31 PM, Paul Warren
<[email protected]>wrote:

> Has anyone had any experience with using sipXecs and Earthlink SIP
> trunking service?  They installed an Ingate SIParator on our internal
> network.  I've configured a gateway using the SIParator's IP address and
> added this gateway to the LD dial plan.  When I place a call, the
> SIParator returns a "From: URI not recognized" error.  I've contacted
> the provider and their advice was to change the To: URI (change from
> [email protected] to 1NPANXXXXXX@<SIParator_IP_Addr>) and change
> the From: URI (change it from <4-digit-ext>@my.domain to
> <10-digit-number>@<sipXecs_IP_Addr>).  Not sure where to begin making
> these types of changes, nor am I certain that I've headed off in the
> right direction.  Any advice?
>
> Thanks,
>
> - Paul
>
>
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