Yes, and that is fully supported by Polycom.
What is not supported is moving from pre-3.3 to post 3.3 without using the update tool. It's in their documentation. As a small business owner, I don't have the luxury of an employer to replace a phone I damage, so I use an abundance of caution, and read the manuals. They are pretty specific with regards to the process. From: [email protected] [mailto:[email protected]] On Behalf Of Becker, Jesse Sent: Thursday, April 19, 2012 1:00 PM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Are you receiving Polycom's with 3.3.3 yet? I have successfully moved between firmware and bootroms with the format file system without issue using the format options. If I end up getting a newer phone I may give it a shot to see if that is still the case after 3.3. Worse case, I RMA the new phone. On Thu, Apr 19, 2012 at 3:43 PM, <[email protected]> wrote: Yeah, I was wondering the same thing myself as I've successfully gone back to 3.1 from 3.2 with a format, but I didn't want to risk making myself some Polycom "bricks" myself with these brand new ones. ;) _____ From: "Todd Hodgen" <[email protected]> To: "Discussion list for users of sipXecs software" <[email protected]> Sent: Thursday, April 19, 2012 3:28:28 PM Subject: Re: [sipx-users] Are you receiving Polycom's with 3.3.3 yet? I don't believe it works that way, and they speak to that in the documentation. There is a utility to upgrade, and a utility to downgrade. I don't know if this is a different form of format, or what, but they specifically speak to using these utilities once a phone is moved over the line. Let me know if you find otherwise. I've seen some Polycom Bricks being sold on ebay in the past...... From: [email protected] [mailto:[email protected]] On Behalf Of Becker, Jesse Sent: Thursday, April 19, 2012 12:23 PM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Are you receiving Polycom's with 3.3.3 yet? Won't a format file system under the admin menu force it to pull the bootrom and firmware from the SipX server? Would that be easier than using a special tool? On Thu, Apr 19, 2012 at 3:07 PM, <[email protected]> wrote: Hi Todd! Yep, we just got a batch like that. Would you mind providing a link to the utility needed to perform the downgrade to 3.2? Thanks. _____ From: "Todd Hodgen" <[email protected]> To: "Discussion list for users of sipXecs software" <[email protected]> Sent: Tuesday, April 17, 2012 11:09:41 PM Subject: [sipx-users] Are you receiving Polycom's with 3.3.3 yet? According to Polycom's February 2012 Product Shipping Configuration Change Notice, all current models of their phones will be shipping from the factory with at least version 3.3.3 loaded on them. Problem! You can downgrade the software with a tool that is available on their website, but what a mess! _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- Jesse Becker Technical Manager Office of Information Technology Network+ | Linux+ Certified Professional Ellucian @ SUNY Ulster 491 Cottekill Road, Stone Ridge, NY 12484 Tel 845-687-5064 | Fax 845-687-5105 <mailto:[email protected]> [email protected] | <http://www.sunyulster.edu/> www.sunyulster.edu Open or check the status of a ticket by visiting Helpdesk Online <https://helpdesk.sunyulster.edu/> Look up answers to frequently asked questions by visiting the Knowledge Base <https://kb.sunyulster.edu/> _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- <http://www1.sunyulster.edu/images/logo.jpg> Jesse Becker Technical Manager Office of Information Technology Network+ | Linux+ Certified Professional Ellucian @ SUNY Ulster 491 Cottekill Road, Stone Ridge, NY 12484 Tel 845-687-5064 | Fax 845-687-5105 <mailto:[email protected]> [email protected] | <http://www.sunyulster.edu/> www.sunyulster.edu Open or check the status of a ticket by visiting Helpdesk Online <https://helpdesk.sunyulster.edu/> Look up answers to frequently asked questions by visiting the Knowledge Base <https://kb.sunyulster.edu/>
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