faxing into sipx only support t.38 and your audiocodes fax settings have g711u. you need to change it to t.38.
On Fri, Apr 20, 2012 at 9:17 AM, Robert Schroeder < [email protected]> wrote: > Has anyone had problems with faxing into sipXecs? We are having huge > problems with faxes being delivered to the users emails as zero page > tiff’s. It is not an every fax occurrence however it is at a rate that I am > no longer able to rely upon the faxing delivery capabilities of sipXecs. I > am trying to determine if the problems is with the AudioCodes, PRI Provider > or sipXecs.**** > > ** ** > > Just wondering if there is a known issue. I am running (4.4.0- > 2012-04-13EDT09:44:58 ip-10-72-10-163). I am also using three PRI circuits > with an AudioCodes Mediant 1000 SIP Gateway.**** > > ** ** > > Listed below is my current configuration settings on the AudioCodes!**** > > ** ** > > *AudioCodes Information* > > Version ID: 6.00A.032.003**** > > DSP Type: 2**** > > DSP Software Version: 6008**** > > DSP Software Name: 624AE3**** > > Flash Version: 208**** > > ** ** > > AudioCodes Configuration – Media Settings – Fax/Modem/CID Settings**** > > ** ** > > *General Settings* > > Fax Transport Mode: RelayEnable**** > > Caller ID Transport Type: Mute**** > > Caller ID Type: Standard Bellcore**** > > V.21 Modem Transport Type: Disable**** > > V.22 Modem Transport Type: Disable**** > > V.23 Modem Transport Type: Disable**** > > V.32 Modem Transport Type: Disable**** > > V.34 Modem Transport Type: Enable Bypass**** > > Fax CNG Mode: Disable**** > > CNG Detector Mode: Disable**** > > ** ** > > *Fax Relay Settings* > > Fax Relay Redundancy Depth: 0**** > > Fax Relay Enhanced Redundancy Depth: 4**** > > Fax Relay ECM Enable: Enable**** > > Fax Relay Max Rate (bps): 9600bps**** > > ** ** > > *Bypass Settings* > > Fax/Modem Bypass Coder Type: G711Mulaw**** > > Fax/Modem Bypass Packing Factor: 1**** > > Fax Bypass Output Gain: 0**** > > Modem Bypass Output Gain: 0**** > > ** ** > > Any suggestions from the techs would be very welcomed!**** > > ** ** > > Thanks Everyone,**** > > ** ** > > Rob Schroeder**** > > **** > > > ------------------------------ > > NOTICE: This electronic mail message and any content within it are intended > exclusively for the individual(s) or > > entities to which it is addressed. The message, together with any attachments > and all other content, may contain > > confidential and/or privileged information. Any unauthorized review, use, > print, save, copy, disclosure or distribution > > is strictly prohibited. If you have received this message in error, please > immediately advise the sender by reply email > and delete all copies. > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ -- LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net
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