Kyle,
The SharedAppearance Agent is not redundant and should only be running on the master. It will run on the secondary and Polycom phones will send subscriptions to it and the process on the master. However, it confuses the phones and they stop handling shared line calls properly. There was a bug in the startup scripts of 4.2.0 where it started the process on a secondary but that had been fixed in a 4.2.1 patch release by Nortel. I am not sure if that fix made it back to the open source builds. Sincerely, Dave Deutschman Managing Partner Innovational IP Solutions, LLC PO Box 983 Bothell, WA 98041 206.965.9586 x 301 (o) 425.478.9642 (m) <mailto:[email protected]> [email protected] (s) www.innovational.net <http://www.innovational.net/> "The information transmitted is intended only for the person or entity to which it is addressed and may contain proprietary, confidential and/or legally privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from all computers." From: [email protected] [mailto:[email protected]] On Behalf Of Kyle Haefner Sent: Friday, April 20, 2012 10:50 AM To: sipx-users Subject: [sipx-users] SharedAppearanceAgent does not match the software version (4.4.0). Hi Users, I'm running Sipx 4.4 in a three node cluster with the most recent updates for 4.4.0- 2012-02-08EST09:10:08 ip-10-72-10-163. In one of the redundant nodes when I get this: sudo sipxproc | grep SharedAppearanceAgent "SharedAppearanceAgent"=>"Disabled", In the other redundant node i get this: sudo sipxproc | grep SharedAppearanceAgent "SharedAppearanceAgent"=>"ConfigurationMismatch", sudo sipxproc -m SharedAppearanceAgent ["version.mismatch: software '4.4.0' != config ''"] So the question is, "Is SharedAppearanceAgent supposed to be running on redundant nodes" According to this it is supposed to be running. http://wiki.sipfoundry.org/display/sipXecs/Roles,+Services+and+Processes The next question is if it is supposed to be running, why does it come up with this error? I've sent profiles many times, restarted sipx and even rebooted the server. Any ideas? Thanks! Kyle -- Kyle Haefner, M.S. Communication Systems Programmer Colorado State University Fort Collins, CO Phone: <file:///C:\Program%20Files%20(x86)\eZuce\openUC%20Outlook%20Add-in\StatusIm ages\phone.png> 970-491-1012 Email: [email protected] _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ ----- No virus found in this message. Checked by AVG - www.avg.com Version: 2012.0.1913 / Virus Database: 2411/4948 - Release Date: 04/20/12
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