Dave,

Thanks!  I turned it off, not sure how it got started.  I updated the
wiki page to reflect this:

http://wiki.sipfoundry.org/display/sipXecs/Roles%2C+Services+and+Processes

Kyle

On Fri, Apr 20, 2012 at 12:24 PM, Dave Deutschman
<[email protected]> wrote:
> Kyle,
>
> The SharedAppearance Agent is not redundant and should only be running on the 
> master.  It will run on the secondary and Polycom phones will send 
> subscriptions to it and the process on the master.  However, it confuses the 
> phones and they stop handling shared line calls properly.
>
> There was a bug in the startup scripts of 4.2.0 where it started the process 
> on a secondary but that had been fixed in a 4.2.1 patch release by Nortel.  I 
> am not sure if that fix made it back to the open source builds.
>
> Sincerely,
>
> Dave Deutschman
> Managing Partner
> Innovational IP Solutions, LLC
>
> PO Box 983
> Bothell, WA  98041
>
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>
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>
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> From: [email protected] 
> [mailto:[email protected]] On Behalf Of Kyle Haefner
> Sent: Friday, April 20, 2012 10:50 AM
> To: sipx-users
> Subject: [sipx-users] SharedAppearanceAgent does not match the software 
> version (4.4.0).
>
>
> Hi Users,
>
> I'm running Sipx 4.4 in a three node cluster with the most recent
> updates for 4.4.0- 2012-02-08EST09:10:08 ip-10-72-10-163.
>
>  In one of the redundant nodes when I get this:
>
> sudo sipxproc | grep SharedAppearanceAgent
>  "SharedAppearanceAgent"=>"Disabled",
>
> In the other redundant node i get this:
> sudo sipxproc | grep SharedAppearanceAgent
>  "SharedAppearanceAgent"=>"ConfigurationMismatch",
>
> sudo sipxproc -m SharedAppearanceAgent
> ["version.mismatch: software '4.4.0' != config ''"]
>
> So the question is, "Is SharedAppearanceAgent supposed to be running
> on redundant nodes"
>
> According to this it is supposed to be running.
> http://wiki.sipfoundry.org/display/sipXecs/Roles,+Services+and+Processes
>
>
> The next question is if it is supposed to be running, why does it come
> up with this error?  I've sent profiles many times, restarted sipx and
> even rebooted the server.
>
> Any ideas?
>
> Thanks!
>
> Kyle
>
>
> --
> Kyle Haefner, M.S.
> Communication Systems Programmer
> Colorado State University
> Fort Collins, CO
> Phone: [X] 970-491-1012<tel:970-491-1012>
> Email:  [email protected]<mailto:[email protected]>
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-- 
Kyle Haefner, M.S.
Communication Systems Programmer
Colorado State University
Fort Collins, CO
Phone: 970-491-1012
Email:  [email protected]
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