Just last week we were having a similar problem at an openUC install. Turned out to be an older SIP/IM client called 'twinkle' that one of the users had installed on his workstation. It was trying to get presence data from the other users in an unsupported fashion, and ended up causing all of the problems.
Thanks, Mark W. Wood office: (760)202-0224 X2010 Direct: (760)459-1981 www.redphonetech.com -----Original Message----- From: Tony Graziano [mailto:[email protected]] Sent: Wednesday, May 09, 2012 8:55 AM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Phones disconnecting If you are rebooting the server you remove the ability to troubleshoot and see what's wrong. You have 4GB of RAM, which is usually enough for a system with ~25 users (IMO). So were you using swap? Did you restart PROXY or REGISTRAR before pushing the shiny red button? On Wed, May 9, 2012 at 11:51 AM, Ken Ridley <[email protected]> wrote: > We have locked down all access form the outside, and still the phones > stop registering > > We reboot the server, and they all reconnect > > > > Any Ideas? > > > > > > From: [email protected] > [mailto:[email protected]] On Behalf Of Tony > Graziano > Sent: Thursday, April 19, 2012 10:33 AM > To: Discussion list for users of sipXecs software > Subject: Re: [sipx-users] Phones disconnecting > > > > It is open to the Internet (port 5060 forwarded at your firewall)? > > > > If so, look at your log sizes for the day prior to your issue and > compare them to today (roxy and registrar logs). > > > > If they are considerable larger today it might be your were the > subject a a DOS attack, inspeacting the larger logs would show signs of that. > > On Thu, Apr 19, 2012 at 1:26 PM, Ken Ridley <[email protected]> wrote: > > I posted a while back about all of the phones deregistering at the > same time, and was told that it was because I only had 1 GB of ram in > my server > > A week ago, I upgraded the hardware to this: > > HP ProLiant ML110 G7 664723-S01 4U Micro Tower Entry-level Server - 1 > x Core > i3 i3-2120 3.3GHz - 4 GB RAM - 250 GB HDD - DVD-Writer - Serial > ATA/300 RAID > - Gigabit Ethernet > > > > Yesterday all of the phones deregistered > > I restarted the services, and the phones reconnected > > I am running the latest stable build, using Polycom SP 501 Phones, FW > 3.1.7, Boot rom 4.1.4 > > > > What do I need to do now? > > > > I would like the system to run for more than a week, without a problem > > > > Thanks for your help > > Ken > > > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > > > -- > ~~~~~~~~~~~~~~~~~~ > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: [email protected] > Fax: 434.465.6833 > ~~~~~~~~~~~~~~~~~~ > Linked-In Profile: > http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > Ask about our Internet Fax services! > ~~~~~~~~~~~~~~~~~~ > > > > LAN/Telephony/Security and Control Systems Helpdesk: > > Telephone: 434.984.8426 > > sip: [email protected] > > > > Helpdesk Customers: http://myhelp.myitdepartment.net > > Blog: http://blog.myitdepartment.net > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ -- LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
