I don't have an answer to this entire question, but until you get more info
from others, at a minimum, your pin number for each account is tied to the
domain name and will need to be reset.   Try resetting the Admin password
from the command line and logging in.  I believe it is documented in the
Wiki.

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Eric Neese
Sent: Thursday, May 10, 2012 11:29 AM
To: [email protected]
Subject: [sipx-users] Domain Change on Sipx

 


I need to change the domain on my sipxecs 4.4.0- 2012-04-13EDT09:33:36 with
800 phones and two HAs - all attempts on the test bench have lead to being
locked out of the gui config with the message "User ID and PIN combination
is not valid. Please try again."  
I have tried changeing the domain in domain settings and changeing the dns
to match as well as changeing the domain of the sixecs system in networking
and in the sipxecs settings redoing sipxecs-setup to generate new
certificate and reboots. 
has any one else tried to change the domain and if so what is the proper
procedure.

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