Very good details Tony .. Am not positive if this would be a F/W issue as I was able to send a config file from SIPX to the FTP server and it worked just fine:
ftp> put configuration.tar.gz local: configuration.tar.gz remote: configuration.tar.gz 227 Entering Passive Mode (10,30,3,18,218,109). 150 Opening BINARY mode data connection for configuration.tar.gz 226 Transfer complete 142018354 bytes sent in 4.5 seconds (3.1e+04 Kbytes/s) On Wed, May 30, 2012 at 1:04 PM, Todd Hodgen <[email protected]> wrote: > I can confirm that I have servers that backup via FTP each week without > issue. I’d check your firewall.**** > > ** ** > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Tony Graziano > *Sent:* Wednesday, May 30, 2012 9:45 AM > *To:* Discussion list for users of sipXecs software > *Subject:* Re: [sipx-users] SIPX Backup**** > > ** ** > > No. I put that in the file manually. But I think you misunderstand FTP > backup a little bit...**** > > ** ** > > It really be more or less of an issue with the backup FTP server and how > you are (or might be) restricted behind a firewall. In the larger sense, > FTP works fine for me except there is a memory leak when the backup runs > for 30 days or so it seems to stop and the memory is not all released after > each backup job (there is another JIRA for that). The way to fix the backup > "stopped working" is to delete the job and recreate it.**** > > ** ** > > It would seem to be simpler to use SMB and use a cron/amanda script to > move your onboard backups from your host to a back server.**** > > ** ** > > We have also tested and used a webdav client to make the backup from the > onboard backup within sipx to a WEBDAV enabled FTP server. **** > > ** ** > > The issue I brought up (JIRA) you can try but if there is NAT between your > sipx and the ftp server you should see what the FTP server is sending and > why it stops. That JIRA was for the FTP server has to FTP configuration > files to phones (it is the ftp server and the phones are the ftp ua's).*** > * > > ** ** > > In general, I have never had an instance where FTP just refuses to > connect, and when I have it has always been a matter of a firewall or > remote server configuration. I would not classify it as broken at all, it > is more likely an environmental issue.**** > > ** ** > > Dig into how your FTP server works and make sure you know what it needs > (PASV or ACTIVE). A pcap should show you what control ports and if the > server is a PASV server your sipx server will try to ftp but if you are > blocking the PASV port range, it will stop.**** > > ** ** > > Either get a pcap or use the linux cli to do a manual ftp session from > sipx to your server to see what's up with that. I think it's fair that if > it is your FTP server you really ought to look at it from your end.**** > > ** ** > > To verify this I just did a FTP backup successful from behind my firewall > to my FT server in California. I am on 4.4 latest stable.**** > > On Wed, May 30, 2012 at 10:38 AM, Saad <[email protected]> wrote:**** > > Thank you Tony.. > > Well, The FTP backup seems to be broken on sipx .. We have tried 3 > different FTP servers ( Microsoft, QNAP and fileZilla) and in all cases the > connection was established but no writting occured untill the connection is > timed out on the FTP.. We are currently on sipXecs(4.4.0- > 2012-04-13EDT09:33:36 ip-10-72-10-163) > Is this fix going to be available soon? > http://track.sipfoundry.org/browse/XX-8904 > > Thank you > Saad > > **** > > On May 28, 2012 12:38 PM, "Saad" <[email protected]> wrote:**** > > Yes, Thank you :) .. from the SIpxconfig file it looksmlike the FTP server > is replying with error 421 and closing connection after .. Sound s like FTP > server issue .. > > Regards > Saad**** > > On Mon, May 28, 2012 at 11:50 AM, George Niculae <[email protected]> wrote: > **** > > On Mon, May 28, 2012 at 6:45 PM, Saad <[email protected]> wrote: > > Is the External FTP broken on 4.4? I keep receiving "Unknown Internal > Error > > returned by the FTP server" .. The SIPX config for the FTP is attached > and > > below is a snapshot of my vsftpd.conf: > > > > # vsftpd config for sipxconfig > > local_enable=YES > > write_enable=YES > > local_umask=022 > > dirlist_enable=NO > > xferlog_enable=YES > > connect_from_port_20=YES > > xferlog_std_format=YES > > pam_service_name=vsftpd > > listen=YES > > chroot_local_user=YES > > pasv_enable=yes > > pasv_min_port=50000 > > pasv_max_port=50050 > > ~ > > Try pasv_enable=YES > if doesn't work check sipxconfig.log file and post back detailed exception > > George > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/**** > > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/**** > > ** ** > > LAN/Telephony/Security and Control Systems Helpdesk:**** > > Telephone: 434.984.8426**** > > sip: [email protected]**** > > ** ** > > Helpdesk Customers: http://myhelp.myitdepartment.net**** > > Blog: http://blog.myitdepartment.net**** > > ** ** > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/**** > > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/**** > > > > **** > > ** ** > > -- > ~~~~~~~~~~~~~~~~~~ > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: [email protected] > Fax: 434.465.6833 > ~~~~~~~~~~~~~~~~~~ > Linked-In Profile: > http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > Ask about our Internet Fax services! > ~~~~~~~~~~~~~~~~~~**** > > ** ** > > LAN/Telephony/Security and Control Systems Helpdesk:**** > > Telephone: 434.984.8426**** > > sip: [email protected]**** > > ** ** > > Helpdesk Customers: http://myhelp.myitdepartment.net**** > > Blog: http://blog.myitdepartment.net**** > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ >
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