I use phones that auto discover so ou dont input the mac wrong. I hear
what you are saying, but I'm just trying to provide guidance on the
least problematic way to do things. BTW - If the line is not
registered, DO NOT check the box to restart it. It can't send a
restart to a phone thats not registered. That's not a flaw its just
how it "should work". (Hey, that phone didnt restart. Hey, why isn't
it registered."

On Wed, Jul 11, 2012 at 3:24 PM, Kurt Albershardt <[email protected]> wrote:
> OK, will do.
>
> If this is the case, then might I suggest making the MAC field non-editable 
> once the record is created?  This would force a delete and re-create.
>
>
>
> On Jul 11, 2012, at 13:19 , Tony Graziano wrote:
>
>> the system will project the config file with the mac address that was
>> configured. Don't manipulate the file name. Delete the phone and
>> create it with the proper mac address and project the file or you will
>> never get updates.
>>
>> On Wed, Jul 11, 2012 at 11:47 AM, Kurt Albershardt <[email protected]> wrote:
>>>
>>> On Jul 11, 2012, at 9:40 , Kurt Albershardt wrote:
>>>
>>>> As it turns out, I mis-read a "B" as an "8" when entering the MAC of the 
>>>> second phone above.
>>>>
>>>> Went into 'Phones" in the GUI and changed the MAC to the correct 
>>>> 0004133842b5, then hit "OK" and "Send Profiles"
>>>> Saw "You are about to generate new configuration profiles for 1 device. 
>>>> Press OK to proceed."
>>>> then "1 profile will be generated. Go to Job Status page to monitor 
>>>> operation progress."
>>>>
>>>> Job Status says:
>>>>
>>>> Projection for: 0004133842b5 7/11/12 3:31 PM 7/11/12 3:31 PM Failed 
>>>> Invocation of method 'getValue' in class 
>>>> org.sipfoundry.sipxconfig.setting.ConditionalSettingImpl threw exception 
>>>> java.lang.NullPointerException @ snom/snom.vm[17,63]
>>>> Restarting: 0004133842b5 7/11/12 3:31 PM 7/11/12 3:31 PM Failed Timed out 
>>>> waiting for response
>>>
>>> Left out the directory listing (after this and before I renamed the config 
>>> file):
>>>
>>> root@sipx docroot]# ls -l
>>> total 168
>>> -rw-r--r-- 1 sipx sipx 51932 Jul 10 17:51 00041338400C.xml
>>> -rw-r--r-- 1 sipx sipx 51932 Jul 10 17:51 000413384285.xml
>>> -rw-r--r-- 1 sipx sipx     0 Jul 11 09:37 0004133842B5.xml
>>> -rw-r--r-- 1 sipx sipx 51932 Jul 10 17:51 0004133842E0.xml
>
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