I'm afraid that part does need some work. See ticket. But you're on the right track. For now, one way to do it is to fill it up with the audio file's absolute path on the media server.
On Aug 14, 2012, at 5:39 PM, Laurentiu Ceausescu wrote: > On Tue, Aug 14, 2012 at 3:41 AM, Mark Dutton <[email protected]> wrote: > > > I am trying to get comfort messages in the call centre > queue. > > I am guessing that I need to add a recipe step and choose > the action media announce. > > What I am not too sure of is what to enter into the text box > to the right. Is it a path to a media file? Is the path > absolute on the file system, or relative to a fixed path > somewhere? Am I even in the right area? > -- > Regards > > Mark Dutton > > maybe it helps: > https://github.com/OpenACD/OpenACD/wiki/How-routing-works > > Laurentiu > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ Jan Vincent Liwanag [email protected]
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