Two systems - one installed within past week in a lab - from ISO.
One updated to 4.4 about 6 months ago. From: [email protected] [mailto:[email protected]] On Behalf Of Tony Graziano Sent: Thursday, August 16, 2012 2:12 PM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Alarms troubleshooting Was this a recently or previously restored system? ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013! On Aug 16, 2012 5:01 PM, "Todd Hodgen" <[email protected]> wrote: BTW, Thanks Tony! From: [email protected] [mailto:[email protected]] On Behalf Of Todd Hodgen Sent: Thursday, August 16, 2012 1:52 PM To: 'Discussion list for users of sipXecs software' Subject: Re: [sipx-users] Alarms troubleshooting That did it. I opened JIRA XX-10380 - Alarm Configuration Changes create errors and do not follow configurations <http://track.sipfoundry.org/browse/XX-10380> Notice to end users - if you are relying on Alarm notifications, such as 911 caller notifications, you will need to manually change the file settings on the system, as this feature may not be working. From: [email protected] [mailto:[email protected]] On Behalf Of Tony Graziano Sent: Thursday, August 16, 2012 1:35 PM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Alarms troubleshooting Please check the permissions of the directory sipxchange:sipxchange 0755 and the files within the directory should be WAIT... they should all be sipxchange:sipxchange 0644 I am thinking one of the last updates changed the user for sipXalarms-config.xml to root:sipxchange. Please change the user:group of that file is set to sipxchnage and try again. If that fixes it please open a bug: My system installed in feb shows this, my local lab system updated last week shows the same root:sipxhcnage ownership behavior on that file. On Thu, Aug 16, 2012 at 4:10 PM, Todd Hodgen <[email protected]> wrote: Just to confirm - I am seeing this on two different machines. Disk space used about 10% on this machine. Directory - drwxr-xr-x 2 root root 4096 Aug 6 19:17 alarms Files in the directory - -rw-r--r-- 1 sipxchange sipxchange 880 Apr 19 2011 alarm-groups.vm -rw-r--r-- 1 sipxchange sipxchange 2472 Apr 19 2011 sipXalarms-config.vm -rw-r--r-- 1 root sipxchange 10924 Aug 16 10:32 sipXalarms-config.xml From: [email protected] [mailto:[email protected]] On Behalf Of Tony Graziano Sent: Thursday, August 16, 2012 11:10 AM To: Discussion list for users of sipXecs software Subject: Re: [sipx-users] Alarms troubleshooting I would check the user:group and permissions for that file. -rw-r--r-- 1 root sipxchange 10920 Jul 9 18:45 sipXalarms-config.xml On Thu, Aug 16, 2012 at 1:16 PM, Todd Hodgen <[email protected]> wrote: Running a site on 4.4 with an issue on alarm notification. I have built one group called 911Notify that contains three SMS and one email address for notification when 911 is called. In the alarm group for 911, I have selected 911Notify as the group to notify on that particular alarm. However, when 911 is called, it notifies the default group, rather than the selected 911Notify group. I receive the following alarm in the Jobs list on this system and a test system when I try to make changes to groups File replication: alarms/sipXalarms-config.xml 8/16/12 9:38 AM 8/16/12 9:38 AM Failed Possible Jira - when I create this same scenario in another system, I receive the following errors - "2012-08-16T16:38:48.211000Z":75:JAVA:ERR:rage.ragesip.com:pool-17-thread-1: 00000000:XmlRpcClientInterceptor:"XML/RPC error: " org.apache.xmlrpc.XmlRpcException: Failed to create temporary file '/etc/sipxpbx/alarms/sipXalarms-config.xml.new' at org.apache.xmlrpc.XmlRpcClientResponseProcessor.decodeException(XmlRpcClient ResponseProcessor.java:102) at org.apache.xmlrpc.XmlRpcClientResponseProcessor.decodeResponse(XmlRpcClientR esponseProcessor.java:69) at org.apache.xmlrpc.XmlRpcClientWorker.execute(XmlRpcClientWorker.java:72) at org.apache.xmlrpc.XmlRpcClient.execute(XmlRpcClient.java:193) at org.apache.xmlrpc.XmlRpcClient.execute(XmlRpcClient.java:184) at org.sipfoundry.sipxconfig.xmlrpc.XmlRpcClientInterceptor$1.call(XmlRpcClient Interceptor.java:119) at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334) at java.util.concurrent.FutureTask.run(FutureTask.java:166) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:11 10) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:6 03) at java.lang.Thread.run(Thread.java:636) "2012-08-16T16:38:48.214000Z":76:JAVA:ERR:rage.ragesip.com:Replication worker thread:00000000:XmlRpcClientInterceptor:"Runtime error in XML/RPC call" org.sipfoundry.sipxconfig.xmlrpc.XmlRpcRemoteException: Failed to create temporary file '/etc/sipxpbx/alarms/sipXalarms-config.xml.new' at org.sipfoundry.sipxconfig.xmlrpc.XmlRpcClientInterceptor$1.call(XmlRpcClient Interceptor.java:129) at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334) at java.util.concurrent.FutureTask.run(FutureTask.java:166) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:11 10) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:6 03) at java.lang.Thread.run(Thread.java:636) "2012-08-16T16:38:48.217000Z":77:JAVA:ERR:rage.ragesip.com:Replication worker thread:00000000:ReplicationManagerImpl:"File replication failed: alarms/sipXalarms-config.xml" org.sipfoundry.sipxconfig.xmlrpc.XmlRpcRemoteException: Failed to create temporary file '/etc/sipxpbx/alarms/sipXalarms-config.xml.new' at org.sipfoundry.sipxconfig.xmlrpc.XmlRpcClientInterceptor$1.call(XmlRpcClient Interceptor.java:129) at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334) at java.util.concurrent.FutureTask.run(FutureTask.java:166) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:11 10) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:6 03) at java.lang.Thread.run(Thread.java:636) "2012-08-16T16:38:48.219000Z":78:JAVA:WARNING:rage.ragesip.com:Replication worker thread:00000000:SipxReplicationContextImpl:"Replication failed: File replication: alarms/sipXalarms-config.xml" I confirmed the sipXalarms-config.xml file is not updated with the changes I made to the alarms. _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013! <http://sipxcolab2013.eventbrite.com/?discount=tony2013> <http://sipxcolab2013.eventbrite.com/?discount=tony2013> <http://sipxcolab2013.eventbrite.com/?discount=tony2013> <http://sipxcolab2013.eventbrite.com/?discount=tony2013> LAN/Telephony/Security and Control Systems Helpdesk: <http://sipxcolab2013.eventbrite.com/?discount=tony2013> Telephone: 434.984.8426 <http://sipxcolab2013.eventbrite.com/?discount=tony2013> sip: [email protected] <http://sipxcolab2013.eventbrite.com/?discount=tony2013> <http://sipxcolab2013.eventbrite.com/?discount=tony2013> Helpdesk Customers: http://myhelp.myitdepartment.net <http://sipxcolab2013.eventbrite.com/?discount=tony2013> Blog: http://blog.myitdepartment.net <http://sipxcolab2013.eventbrite.com/?discount=tony2013> _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ <http://sipxcolab2013.eventbrite.com/?discount=tony2013> <http://sipxcolab2013.eventbrite.com/?discount=tony2013> -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013! <http://sipxcolab2013.eventbrite.com/?discount=tony2013> <http://sipxcolab2013.eventbrite.com/?discount=tony2013> LAN/Telephony/Security and Control Systems Helpdesk: <http://sipxcolab2013.eventbrite.com/?discount=tony2013> Telephone: 434.984.8426 <http://sipxcolab2013.eventbrite.com/?discount=tony2013> sip: [email protected] <http://sipxcolab2013.eventbrite.com/?discount=tony2013> Helpdesk Customers: http://myhelp.myitdepartment.net <http://sipxcolab2013.eventbrite.com/?discount=tony2013> Blog: http://blog.myitdepartment.net _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/ LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net
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