beyond that, please also explain your environment and what services are enabled.
One assumes the sipdomain is (not hostname): sipxecs.sqa.lifesize.com So they question is what are the tandbergs registering to? IP, hostname or DNS SRV (meaning sipdomain)? Is this a HA or single server install? On Wed, Aug 22, 2012 at 11:53 AM, Michael Picher <mpic...@ezuce.com> wrote: > i think you missed the yum update step that must be done after install > from ISO... > > iso is not kept up to date... hmmm... how many times have i said this? > > On Wed, Aug 22, 2012 at 11:49 AM, Matthew Hodgins > <mhodg...@lifesize.com>wrote: > >> I'm unable to register any endpoints to my sipXecs server. The >> credentials are present in the postgres DB, but there is no credentials.xml >> file in /var/sipxdata/sipdb. The sipregistrar.log is full of: >> >> 2012-08-22T15:14:10.068243Z":285:AUTH:ERR:sipxecs.sqa.lifesize.com:SipRegistrarServer:b6df7b70:SipRegistrar:"Unable >> to get credentials for '2...@sipxecs.sqa.lifesize.com', realm=' >> sipxecs.sqa.lifesize.com',user='200'" >> >> I've seen this problem in another archived post, but no real solution was >> found. >> >> Environment: >> sipXecs 4.6.0 >> LifeSize/Tandberg/Polycom video endpoints (treated as users when >> registering) >> >> Steps taken: >> >> 1. Install sipXecs 4.6.0 from CD >> 2. Run through the guided command line configuration >> 3. Through the web interface, enable SIP Registrar and SIP proxy >> 4. Reboot via command line >> 5. Through the web interface, create a new user (verify sip_password >> in postgres DB) >> 6. Try registering an endpoint with this user >> >> I have another 4.2.1 installation of sipXecs that does not exhibit this >> issue. I've attached the registrar-config file to this e-mail. >> >> Thanks in advance! >> >> _______________________________________________ >> sipx-users mailing list >> sipx-users@list.sipfoundry.org >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > > > > -- > Michael Picher, Director of Technical Services > eZuce, Inc. > > 300 Brickstone Square**** > > Suite 201**** > > Andover, MA. 01810 > O.978-296-1005 X2015 > M.207-956-0262 > @mpicher <http://twitter.com/mpicher> > linkedin <http://www.linkedin.com/profile/view?id=35504760&trk=tab_pro> > www.ezuce.com > > > ------------------------------------------------------------------------------------------------------------ > There are 10 kinds of people in the world, those who understand binary and > those who don't. > > > _______________________________________________ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: tgrazi...@voice.myitdepartment.net Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ Using or developing for sipXecs from SIPFoundry? Ask me about sipX-CoLab 2013! <http://sipxcolab2013.eventbrite.com/?discount=tony2013> -- LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: helpd...@voice.myitdepartment.net Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net
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