I've got about 20 VVX500 phones working with Music On Hold.   It only worked 
when the phone was provisioned via TFTP, and not manually.   We never found a 
method for putting the MOH server into the phone configuration from its gui.

Here is the line we use for Music on hold for line 1 - 
reg.1.musicOnHold.uri="~~mh~@domain"

-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Marand Remi
Sent: Tuesday, September 25, 2012 7:12 AM
To: [email protected]
Subject: [sipx-users] MWI Subscription trouble with Polycom VVX500.

Hello,

I can not obtain the MWI indication with a Polycom VVX500 Phone.

SipXecs version : 4.4.0, Yum update is ok today.
VVX 500 firmware : 4.0.2.11307 (last version i have found).

The phone (172.28.1.12) SUBSCRIBE message to Sipxecs simple-message-summary 
service is always closed by SipX (pros0x.sip.prosodie = 172.28.1.10) with a 401 
message.

I send 2 pcap files, one with the VVX500 Subscription which fail and the same 
with a Polycom SP650 (172.28.1.6) on the same extension wich is ok.

The differences in the SUBSCRIBE messages are very few, perhaps the URI inside 
the credential part.... i have tried different configurations in the 
MAC-sipx-phone.cfg, file, but there is not such things to try...

Thanks for help.

Best Regards.

Rémi Marand - Directeur d'études / R&D Project Manager.
---------------------------------------------------
PROSODIE - Direction de l'ingénierie de production.
Tél. : +33 (0)1 46 84 12 77/ Mob. : +33 (0)6 87 72 53 25 Fax : +33 (0)1 41 10 
94 94 e-mail : mailto:[email protected]
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